New Yorkers who dial 311 to complain about quality-of-life violations can expect a call back from police asking if they’re satisfied with how the problem was handled, the Daily News has learned.
Precinct bosses will track 311 complaints, and each precinct’s special operations lieutenant will make sure every caller is contacted within one business day, with officers asking if the police response solved the problem.
For “chronic complaints,” defined as at least five calls about the same condition within four weeks, the caller will get a personal visit from one of the precinct’s top two officers.
That's what makes the 5 call threshold interesting to me. I feel like situations like that fall into two categories: valuable info for the city/police or someone who is overreacting to a situation..
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So, maybe they will visit you in the sleepy 111th Bayside Queens Precinct.