I recently bought a used laptop from a local store that repairs computers and sell used computers. When I got the laptop home it did not connect to the Internet. My internet connection was good because my older computer was working on it. I returned it to the store immediately (the receipt said it had a 30 day warranty) and the technician checked it and said he didn't understand why it wasn't working in my house. He suggested a house call which would cost me an additional fee. At this point I asked him what their return policy was and he said, "I don't know you have to ask ___ (the owner)". I left the laptop with him and said I was going to speak with the owner.
The following Monday I called the owner and she said they were not responsible for the Internet connectivity of the laptop at my home and I needed to deal with my internet provider, and that they had a no cash return policy. She said there was a sign in the store to that effect but I did not see it. She said there were other people that were interested in the lap top, but she later got back to me and said they were no longer interested and offered to drive the laptop to my house. I reiterated that I did not want the laptop I wanted a refund. Now we are at an impasse. I do not want any services or any more used equipment from them, it is not worth it to me. I would rather wait a while and get a new laptop.
I talked to my credit card company and explained the situation. At this point what else should I do? Does anyone think small claims court is worth the trouble? Thanks.