UNBELIEVABLE EXPERIENCE WITH IDT THIS WEEK.
For reference, I made the mistake of signing up with IDT last year and cancelled when my supply charges shot up 60% during the summer. Then I googled it and found out about the scam. This is my first real post here, but I had to tell everyone what has happened to me in the past week. These people are unbelievable and DO NOT GIVE UP.
First, last week a kid comes to the door, expecting a package I open it. Seeing his lanyard, I ask if he's with a ESCO. He says yes and as I slam the door in his face, he DIVES at the door and almost gets a hand on the door as I'm slamming it shut. Then he cons my neighbor across the hall into the service while loudly complaining about how rude I was. I told her the next day about the scam and she was almost in tears until I explained how to freeze her service and revert to ConEd.
So yesterday someone comes to my door, a nice sounding really young girl with IDT Energy. I just calmly explain how it's a giant scam, it sent my bill through the roof, she's working for scam artists, she should leave the building, and everyone knows it's a scam. When I'm was done, she looked at me all doe-eyed and asked 'should I quit my job??'. I felt bad cause she's just trying to survive, but she was obviously new to it and didn't really know what she was doing. Right after she says that her much older 'supervisor' or whatever comes bounding down the stairs and gets right in my face aggressively and starts denying EVERYTHING I said - that my bill can only go down, it's green energy, I'm lying, all that. I call him out, them them to get out of the building, and just laughed at his denials. I thought that would be the last I see of these jokers.
So my phone rings today. It's IDT Energy. The rep identifies himself as "the energy supplier for Con Edison." He refuses to give me his full name, or any further identifying info for himself or his company. He tells me that the billing I had received was with ANOTHER IDT Energy in NJ, as were the people at my door. He was with IDT Energy in PA!!! He says they don't ever do door-to-door and only over the phone. He first says that (obviously knowing what was said the other day) in fact I cancelled before I got my year-end discount!! I laugh and tell him the actual supply rates I was charged during the summer. THEN he says 'no, that's not us. That was IDT in NJ, they switched you from us. We don't do that. We're 2 cents.' He basically gives me the same denials I got from the other guy the other day. So I ask him how he knows about the conversation we had if he works for another company in PA. He then pretends that he didn't know anything about the conversation, even though he had a list of my specific objections and counters to all of them. It just goes on from there. He won't give up, and flat-out denies everything I said. I was openly laughing by the end. But the guy did not give up, and was clearly willing to say anything to close a sale. I just kept calling him out, referred to all the online complaints, and hung up.
I am kinda worried that this is a coordinated effort to intimidate people, and clearly the manager in my building who got in my face tracked my info and decided to harass me over the phone, as it even sounded like the same person. I haven't heard back since, but watch out people.