Went there for dinner last night. The place is huge, with table seating for 60+ downstairs, plus bar seating and cocktail tables, all of which can enjoy the live music. There is a separate upstairs area with its own bar and 10+ tv screens that appears to be set up more as a sports bar with reserved and VIP seating.
The good: Having a neighborhood spot with good live music is great. Food was okay and came out quickly. Our waiter seemed to know the menu and was able to answer questions and make recommendations. The band was great, although their first set was kind of short. But they played a good mix of r&b, reggae, and caribbean influenced music. Two good vocalists and the band was generally on point. Music wasn't too loud or overwhelming.
The bad: There were tons of staff, but it still took forever for our waiter to come over and for our order to be taken. There were only two bartenders to serve the entire downstairs area which meant that the bar backed up all night long. It took 20 minutes to get our first drink, 20 minutes for the second drink and 15 minutes for a third round. We walked in to three hostesses, none of whom were smiling or friendly. They all looked stressed/unhappy which was a little off-putting and none of the waitstaff was smiling or looked like they wanted customers to speak to them. The friendliest worker was our runner who was at our table several times to check on us, while our waiter stopped by only a couple of times. I'd suggest they get rid of a couple of the runner/barbacks and have at least one additional bartender.
Also, they add an automatic 20% gratuity on all checks over $100. You can have it removed, but its important to know.