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Picture it: a quiet, icy, early weekend morning at Bagel Hole on 7th Ave in South Slope. I am the only person in the joint. I order a toasted bagel with lox spread and onion. Response: "we don't toast". I am taken aback, wondering when I had ever heard of a bagel place that didn't toast bagels... kind of a basic necessity in a bagel shop. But I give the ok and they prep my untoasted bagel with lox schmear. Next, I order a garlic bagel, sliced, with cream cheese on the side. Response: "we don't slice" At that moment I said to myself: I must post this on Brooklynian. I mean, WTF? No slicing of bagels? They had just sliced my lox bagel, but they can't haul out the knife to slice my plain bagel? Now, I could maybe, MAYBE understand this if they were swamped, but I was the ONLY customer. Actually, no, I still wouldn't understand the idiotic rule. I worked for 3 yrs in a bagel shop... I know how they operate. You slice bagels... it's just that easy. No more Bagel Hole for me. I'll take my business to Terrace Bagels.
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Anonymous
Posts: 9,622Subject: Re: I hate Bagel Hole
8thandPrez » Picture it: a quiet, icy, early weekend morning at Bagel Hole on 7th Ave in South Slope. I am the only person in the joint. I order a toasted bagel with lox spread and onion. Response: "we don't toast". I am taken aback, wondering when I had ever heard of a bagel place that didn't toast bagels... kind of a basic necessity in a bagel shop. But I give the ok and they prep my untoasted bagel with lox schmear. Next, I order a garlic bagel, sliced, with cream cheese on the side. Response: "we don't slice" At that moment I said to myself: I must post this on Brooklynian. I mean, WTF? No slicing of bagels? They had just sliced my lox bagel, but they can't haul out the knife to slice my plain bagel? Now, I could maybe, MAYBE understand this if they were swamped, but I was the ONLY customer. Actually, no, I still wouldn't understand the idiotic rule. I worked for 3 yrs in a bagel shop... I know how they operate. You slice bagels... it's just that easy. No more Bagel Hole for me. I'll take my business to Terrace Bagels.
I love Terrace. They slice. They toast. They on the side. No problem -
one has to wonder if bagel hole is a "front" for something to treat customers like that in THIS economy. i wish we had an h&h nearby. now they don't slice or toast, i don't think, but are totally worth it.
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That's bizarre.
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i love bagel hole - nice crispy outside - what you have to do is buy the bagels only if your going home - I find terrace to be too doughy and big - not really a true bagel but instead a wad of pasty dough - their employees are great though
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eatshoplocal » i love bagel hole - nice crispy outside - what you have to do is buy the bagels only if your going home - I find terrace to be too doughy and big - not really a true bagel but instead a wad of pasty dough - their employees are great though
you have to get the mini bagels at terrace -
This is the 10th tiime I've heard a thread like this. They don't toast, they don't slice. Get over it. If you want to toast a bagel, then the quality is not important to you anyway. so go somewhere else. Personally, they are the only bagel place in the slope that does it right. They are not the bagels on steroids that has become in vogue. when did nyc lose the plot? They're a throwback, crispy outside, soft but not overly doughy inside,always busy and spectacular. I live with the rules.
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NO BAGEL FOR YOU, ONE YEAR!
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doldrums » This is the 10th tiime I've heard a thread like this. They don't toast, they don't slice. Get over it. If you want to toast a bagel, then the quality is not important to you anyway. so go somewhere else. Personally, they are the only bagel place in the slope that does it right. They are not the bagels on steroids that has become in vogue. when did nyc lose the plot? They're a throwback, crispy outside, soft but not overly doughy inside,always busy and spectacular. I live with the rules.
They're decent bagels, but a place that was customer-focused would recognize that not everyone adheres to your hyper-purist idea of what constitutes a "proper" bagel. Bagels are toasted. Bagels are sliced. A bagel place that is only good if you happen to stop by on the way home so you can slice and toast at home is not serving its customers well. -
I know other bagel places that don't toast but the not slicing is rather odd.
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Tasty Bagels on 86th street (bensonhurst) They cant be beat! ...they also slice and toast and juggle if you like ;p
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8thandPrez » but a place that was customer-focused would recognize that not everyone adheres to your hyper-purist idea of what constitutes a "proper" bagel. Bagels are toasted.
I totally agree. When Bagel Hole's bagels are hot out of the oven, they are amazing. When they are cold... they can get really quite hard. And suck.Did Someone Say Walk? -
Oh Snap! I hate Bagel Hole. I'm sure every biz has their health code issues or whatever behind the scenes, but what I saw on the slicer sitting next to the counter for the world to see was enough to keep me far far away from that place FOREVER. I mean if that's out in the open, whats going on behind closed doors? Ick. At least La Bagel looks clean from the front of house. And they slice. And the (finally) toast! That's enough to keep me loyal, yelling and all.
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La Bagel toasts now? That must be new
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this whole "we dont toast" thing is new to me. never heard of a place that sells bagels and doesnt toast them if you want. Isnt it a basic service?
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doldrums » This is the 10th tiime I've heard a thread like this. They don't toast, they don't slice. Get over it. If you want to toast a bagel, then the quality is not important to you anyway. so go somewhere else. Personally, they are the only bagel place in the slope that does it right. They are not the bagels on steroids that has become in vogue. when did nyc lose the plot? They're a throwback, crispy outside, soft but not overly doughy inside,always busy and spectacular. I live with the rules.
This. -
vidro3 » [quote="eatshoplocal"]i love bagel hole - nice crispy outside - what you have to do is buy the bagels only if your going home - I find terrace to be too doughy and big - not really a true bagel but instead a wad of pasty dough - their employees are great though
you have to get the mini bagels at terrace[/quote] And this. But Bagel Hole's bagels at their best are still better than Terrace Bagels minis. -
Carnivore » [quote="doldrums"]This is the 10th tiime I've heard a thread like this. They don't toast, they don't slice. Get over it. If you want to toast a bagel, then the quality is not important to you anyway. so go somewhere else. Personally, they are the only bagel place in the slope that does it right. They are not the bagels on steroids that has become in vogue. when did nyc lose the plot? They're a throwback, crispy outside, soft but not overly doughy inside,always busy and spectacular. I live with the rules.
This.[/quote] Yeah but the whole crispy on the outside chewy on the inside thing means hard as a rock and inedible after sitting out a couple of hours. If we're going to have rules here, then we should make a new rule to keep em fresh or throw em out. I ate at Bagel Hole in the afternoon and almost lost a filling. -
I will never, ever, ever go to Terrace Bagel ever! I've never been there before and had no plans to go, but now I certainly won't go.
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Jamzer » I will never, ever, ever go to Terrace Bagel ever! I've never been there before and had no plans to go, but now I certainly won't go.
Oh stop. They're catering our wedding.Babies aren't meat! They're not even people! -
doldrums » This is the 10th tiime I've heard a thread like this. They don't toast, they don't slice. Get over it. If you want to toast a bagel, then the quality is not important to you anyway. so go somewhere else. Personally, they are the only bagel place in the slope that does it right. They are not the bagels on steroids that has become in vogue. when did nyc lose the plot? They're a throwback, crispy outside, soft but not overly doughy inside,always busy and spectacular. I live with the rules.
Is it THAT important to you to have to act like a snobby bagel know it all in someone else's thread? Where they are voicing a reasonable complaint?I am an editor, married to a school teacher, and we live in Park Slope. We are parents. I talk about this at http://www.brooklynbabydaddy.blogspot.com/ -
Hah! My wife had the same reaction when they told her they didn't toast bagels. We had this problem once in Manhattan as well and still to this day don't understand why. I'm wonder if they don't toast the bagels because they are able to side-step some health code because "technically" they aren't serving hot food.
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Brooklyn Baby Daddy » [quote="doldrums"]This is the 10th tiime I've heard a thread like this. They don't toast, they don't slice. Get over it. If you want to toast a bagel, then the quality is not important to you anyway. so go somewhere else. Personally, they are the only bagel place in the slope that does it right. They are not the bagels on steroids that has become in vogue. when did nyc lose the plot? They're a throwback, crispy outside, soft but not overly doughy inside,always busy and spectacular. I live with the rules.
Is it THAT important to you to have to act like a snobby bagel know it all in someone else's thread? Where they are voicing a reasonable complaint?[/quote] Nobody owns a thread. And he's absolutely right. -
Snobby bagel know-it-all ahahahahahahaahahahaahahaa. Best insult ever.whoa hey whoa hey whoa
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Not really. At Bagel Hole they know how to make a real bagel, and they take pride in it being a certain way. They may have been dicks about the slicing thing, but not about the toasting. Don't ask for pineapple or peking duck on your pizza at DiFara's, don't ask for mayo on your pastrami sandwich at Katz's and don't ask for them to toast your bagel at Bagel Hole. It's just not how they do it. You can get a crappy toasted bagel at any other place.
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Snobby bagel know-it-all
This needs to carny's new sig line
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(=’.'=)
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Carnivore » Don't ask for pineapple or peking duck on your pizza at DiFara's, don't ask for mayo on your pastrami sandwich at Katz's and don't ask for them to toast your bagel at Bagel Hole. It's just not how they do it. You can get a crappy toasted bagel at any other place.
Katz's isn't kosher. They'll do whatever you ask. I think I was more commenting on the holier-than-thou reaction of the thread's self-appointed bagel sheriff than whether or not the place deigns to toast what is, in the end, boiled circular bread. But if Bagel Hole doesn't want that person's business that's fine. And not cutting a customer's bagel is just stupid, and makes no sense however you, no pun intended, slice it.I am an editor, married to a school teacher, and we live in Park Slope. We are parents. I talk about this at http://www.brooklynbabydaddy.blogspot.com/ -
Brooklyn Baby Daddy » Katz's isn't kosher. They'll do whatever you ask.
Mayo is pareve, not dairy. Not having it on pastrami is an issue of taste, not Jewish dietary law. -
The point being Katz WILL do it for you, even if it's not what some would consider the "right way." But apparently Bagel Hole draws the line at toasting. Barbarians at the gate!I am an editor, married to a school teacher, and we live in Park Slope. We are parents. I talk about this at http://www.brooklynbabydaddy.blogspot.com/
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Brooklyn Baby Daddy » The point being Katz WILL do it for you, even if it's not what some would consider the "right way." But apparently Bagel Hole draws the line at toasting. Barbarians at the gate!
Have you actually asked for this at Katz's? If you got them to do this, I'm sure it would come with a side of mockery at the very least. -
I feel like I'm an experienced bagel eater, and I've always toasted them. Since when is not toasting the only way to have an "authentic" experience?
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Best bagels. period. As for "behind the scenes?" They're making frickin bagels! Want it toasted? Go somewhere else. A truly good bagel doesn't need to be toasted. Just get 'em while they're hot. As for the service? You try putting up with every Park Sloper who demands instant service, but then spends 10 minutes fumbling for their wallet. Service with a smile goes for the customer too y'all.Ask a burning question, get a burning answer.
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You people are weird.
Babies aren't meat! They're not even people! -
The Chipster » Just get 'em while they're hot.
Otherwise, they are absolutely the worst bagels ever. The reason I don't go anymore is I am sick throwing out my morning bagel that I just purchased 5 minutes earlier because they don't care in the slightest about quality control. And with the elitist attitude, I'm not about to ask them if the bagel is hot before buying.Did Someone Say Walk? -
Carnivore » [quote="Brooklyn Baby Daddy"]Katz's isn't kosher. They'll do whatever you ask.
Mayo is pareve, not dairy. Not having it on pastrami is an issue of taste, not Jewish dietary law.[/quote] I would also say it is an issue of judgement. Mayo on pastrami! Yech
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Bagel Hole has awful bagels and it's dirty. Get em at La Bagel Delight or even Dizzy's.
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Dizzy's? Seriously? Where does Dizzy's get their bagels? I know they get their bread from Lopez Bakery
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Postmark gets their bagels from La Bagel and has fair trade coffee. Where does Naidre's get their bagels? I always thought they tasted like La Bagel too, which is funny considering their proximity to Bagel Hole.
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I'm still laughing at the idea that bagels should not be toasted. Seriously - who makes this shit up?
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eggcream » Bagel Hole has awful bagels and it's dirty. Get em at La Bagel Delight or even Dizzy's.
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As one of the older folks on this board...and having grown up with fresh bagels every Sunday....nope, fresh bagels are never toasted (but I can't understand why a bagel place won't do it...(to each his or her own)Peanuts
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This was a good review of all bagels in the slope (given to me by another on the forum) http://www.fuckedinparkslope.com/2008/12/bagel-off-08-2-blogs-6-park-slope-bagel.htmlDid Someone Say Walk?
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I get that fresh out of the oven bagels don't need to be toasted, but they're not ALWAYS fresh out of the oven. I'm more confused about the no slicing thing. Did I read that right? Do they put the schmeer on TOP of the bagel? I can't picture that. And I do like the smaller bagels. What I don't like about the bagel hole is that they feel really dirty in that place. And EVERY TIME I have been there, they're rude and incompetent. I liked it when I lived closer to La Bagel Delite around 7th and 5th. Crazy hectic but 95% of the time I got what I wanted, and it was gooood.
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No, I was asking for cream cheese on the side and they wouldnt slice the bagel that went with it. And, I'm sorry, but this is just another example of "we're New Yorkers and we do it the right way and if you expect something different then fuck off". I happen to like ALL bagels toasted. I don't care if they just popped out of Bagel Hole's oven or kettle or steamer or whatever and I don't care if it's frozen Lender's factory-made junk; I just like my bagels toasted. If Bagel Hole can't do something as basic as TOAST something when they're a bread-product shop then they've got some big time problems. And don't even get me started on the slicing again.
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I unbderstand the cream cheese on the side because often they just put too much on the bagel. Either way.. you paid for the bagel and you paid for the cream cheese. Slice the darn thing if that is what the customer wants and toast it!
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Sorry, 8thandPrez. I've backed you on customer service complaints before, but I disagree about this one. You're right that there's no reason they couldn't slice the thing for you. But I don't think their decision to not offer toasting is a customer service issue. They're not a bodega or a midtown deli, they're a real bagel shop, a vanishing breed. They're keeping the original tradition of bagel-making alive, and they should be applauded for it. The customer isn't always right. It's funny, because I actually find "we're New Yorkers and we do it the right way and if you expect something different then fuck off" an admirable sentiment.
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Haven't yet been to Bagel Hole but La Bagel has DOUGHY bagels. That's not for me. I prefer mine chewy, the way a real bagel is supposed to be
Curious to try Bagel Hole now though
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Stoney Stomp » Haven't yet been to Bagel Hole but La Bagel has DOUGHY bagels. That's not for me. I prefer mine chewy, the way a real bagel is supposed to be
Sounds like you will like Bagel Hole.
Curious to try Bagel Hole now though -
Carnivore » [quote="Stoney Stomp"]Haven't yet been to Bagel Hole but La Bagel has DOUGHY bagels. That's not for me. I prefer mine chewy, the way a real bagel is supposed to be
Sounds like you will like Bagel Hole.[/quote] I will be trying it this weekend.
Curious to try Bagel Hole now though 
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Stoney Stomp » I will be trying it this weekend.
Just go earlier rather than later. (in the morning, that is) Did Someone Say Walk?
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