What to get instead of atrocious Verizon DSL?

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What to get instead of atrocious Verizon DSL?

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Sluggo
Never been to me
Joined: Jul '08
Posts: 39

You guys always give such great advice! My BF runs his business from home, and since he's lost his internet/phone connection AGAIN--this is the second time in just a couple of weeks; last time it was out for days--he is more than ready to dump Verizon and their useless tech support.

He has DSL running off a landline. He wants to keep the landline so he has consistent service for the business phone, which is internet-based. He'd be willing to go to cable, but it's Time Warner in his neighborhood (the Slope)--not sure they're any more reliable. No Fios available. I hope this description makes sense.

What are his options? Thanks for your feedback!

You are right, I have always known about man. From the evidence, I believe his wisdom must walk hand and hand with his idiocy.
- Dr. Zaius

# Posted 5 mos ago
The Psycho-ologist
big A little a Bouncing B the system may have got you but it won't get me.
Joined: Jan '08
Posts: 439

I had Time Warner once upon a time and had very good internet service. I know that I endlessly streamed netflix while downloading other movies I wanted to keep and never had a problem. Now I have sucky Verizon dsl because its either that or Cablevision where I live. To me Cablevision is satan incarnate. So now I buy bootleg DVDs because well Verizons Dsl service is only marginally less crappy than Cablevision.

a teaspoon of kisses and a drop of glee

# Posted 5 mos ago
Sluggo
Never been to me
Joined: Jul '08
Posts: 39

Funny, I had TW years ago, and it was spotty service; I had to constantly unplug and replug the modem when the connection went down-- that was their only solution for it. When I needed them to come out, they were really unreliable. Now I have Cablevision, and I think they're great! Almost never have an issue, the customer service people are lovely and helpful, and the rare occasion a service guy has to come, it's ASAP and they are never late. Go figure.

You are right, I have always known about man. From the evidence, I believe his wisdom must walk hand and hand with his idiocy.
- Dr. Zaius

# Posted 5 mos ago
booklaw
admin
Joined: Nov '07
Posts: 2,402

I have Time Warner Cable now, and am pretty happy with the service.

# Posted 5 mos ago
Mamacita
Stuck in the middle with you
Joined: Dec '06
Posts: 9,485

Had TW for years here, shitty spotty service, troubles every month (constantly for years) and switched to Verizon. Only 1 issue in the past 1 1/2 years -and it was resolved within a day. So there you go. Until FIOS comes we only have those 2 options to choose from...

(\__/)
(=’.'=)
(”)_(”)

# Posted 5 mos ago
SlopeDuder
getting it
Joined: Jan '10
Posts: 160

I've had multiple issues with time warner internet and hate them with a passion, but once they actually FIXED my problem instead of giving me the runaround for months on end, its been solid. I think there's another thread around here detailing everyone's experiences.
I'd assume if you sign up for business internet instead of residential you'd get a better level of service, but I could just be wishful thinking.
I'd definitely give them a try over verizon DSL, I know that shi*t is painfully slow.

# Posted 5 mos ago

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What to get instead of atrocious Verizon DSL?

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