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city-wide metrocard machine problems today — Brooklynian

city-wide metrocard machine problems today

possibly_maybe
edited November -1 in Park Slope
This hasn't been confirmed by anyone other than two of my co-workers (one commuting from uptown Manhattan, the other from Park Slope), so take it with a grain of salt, but just in case...from what I've been told, metrocard machines are charging you when you try to buy a metrocard with a credit/debit card, but not giving you the metrocard.

She (coworker) called up MTA, and they said they're aware of the problem today, and they will have to wait to see if it works itself out (?!), and you won't be able to get a refund for 3-5 days.

Supposedly, cash will work fine, though.

Comments

  • noticed a sign in at least one station today on the machine saying not to use credit/debit cards.
  • Same problem at the myrtle/wykoff station in brooklyn
  • Saw two people @ the 4th Ave/9 St M/R station this morning complaining to the booth clerk about this. No idea it was citywide....
  • MTA, from their website today:
    The recent MetroCard Vending Machine outages that have occured within the past 2 days have been resolved. If you were charged as a result of these outages, a credit will be issued to your account. This credit should appear on your account within 7 to 10 business days.

    We apologize for any inconvenience and thank you for your patience.
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