Zipcar Etiquette
My wife and I rented a Zipcar over the weekend at the garage on 15th between 7th and 8th and got stuck in some unexpected traffic on our way back and did not have time to fill the gas tank (was below a 1/4 tank which we knew was against Zipcar rules).
We tried to extend our reservation by a half-hour so we would have time to fill the gas tank for the next renter. But since the next renter began right when our original time was up, we had to make the choice of filling it up or returning it late. So we made the decision to return it on time so as not to upset the next driver, leaving the tank below a quarter (which by the way was still drivable around town).
We raced back as fast as we could and got to the garage only 2 min. late. We explained to the family waiting that the tank was under a 1/4, and that we attempted to extend our reservation to have time to fill it up. We told them we were stuck in traffic and couldn't fill it up for them and told them how we figured they would rather have it on time. We apologized profusely and they didn't really have mush of a response.
And then they freaking reported us to Zipcar! Am I wrong in saying this is kind of a douche move? We were totally at fault, but why report us? What do they gain? Zipcar is a community based organization and these bozos and their stupid ugly kids don't deserve to be members.
We tried to extend our reservation by a half-hour so we would have time to fill the gas tank for the next renter. But since the next renter began right when our original time was up, we had to make the choice of filling it up or returning it late. So we made the decision to return it on time so as not to upset the next driver, leaving the tank below a quarter (which by the way was still drivable around town).
We raced back as fast as we could and got to the garage only 2 min. late. We explained to the family waiting that the tank was under a 1/4, and that we attempted to extend our reservation to have time to fill it up. We told them we were stuck in traffic and couldn't fill it up for them and told them how we figured they would rather have it on time. We apologized profusely and they didn't really have mush of a response.
And then they freaking reported us to Zipcar! Am I wrong in saying this is kind of a douche move? We were totally at fault, but why report us? What do they gain? Zipcar is a community based organization and these bozos and their stupid ugly kids don't deserve to be members.
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