Save On Fifth

Subject: Shame on Them

Oh, well for 2 bucks, they lost a cunstomer!

Shame on them!

Were they used?

Not to antagonistic, but come on. It's basically like a 99 cent store. Having grow up and been raised on stuff from places like this, I know one thing. You don't bother returning anything. Not because they might not or because they'll be mean, but because it's a freekin thrift store! But seriously, it is. You get it super cheap and if it doesn't work you buy another thing.

I love these stores and unfortunately they are getting scarce. A cable cord I needed was selling for 500% times the amount at Radio Shack, all I did was go to one of these stores and I found it for $2!!

And you know, I wouldn't rule out the fact that you may have had a air to you that rubbed the cashier the wrong way. I've never had any problems, but I tend to deal with them with great respect and humility. They are doing us a service, not the other way around.

End of rant, just saying, I really love Save on Fifth.

i totally love this store and shop there at least 2 times a week. The people are lovely, friendly and great. I have returned items, even used items..like a $20 tea kettle that broke its spout off in 2 weeks and even curtain rods that I took out of the plastic and tried and they turned out to be the wrong size. Sorry the OP did not have that kind of positive experience but gotta say this is a terrific store to have in the hood and they most often are accomodating with exchanges and returns.

were they in a package and you opened them? most places wont/cant put opened packages back on shelves. also your probably the tenth customer they had that day trying to return something - should of saved them for your stoop sale.

Let me start off by saying I LOVE Save On Fifth, and I'm eternally grateful that my neighborhood is blessed with this store. There used to be sundries stores like this in every neighborhood, not to mention Woolworth's and Lamston's all over the place. Now when we need cheap household doohickeys, all we have left is the huge chain drug stores, which never seem to have quite what you want, and even they seem to be falling (I liked the Eckerd/Walgreens on 9th -- really useful inventory -- and of course they went under.)

So thank God there are still a few holdouts like Save On Fifth. Plus, I love the guys there. Everyone is really nice and helpful, and it's such a neighborhood place, and they're so sweet to my kid. I want them to stay prosperous, so I shop there whenever I can.

Having said that... I once bought something there that didn't work when I took it out of the blister pack. It was just defective. It cost 4.99. I went over there with the unused item, the package, and the receipt, confident that they wouldn't refuse an exchange (not return) from a good customer who's probably spent a couple grand there over the years and never returned a thing. But they refused. After some haggling, they relented, and then said I had to speak to the owner, who's only there at certain (very inconvenient) hours, etc. Long story short, I got my exchange, but not before jumping through a bunch of hoops.

I still shop there all the time. Of course. The place is priceless. But I'm no longer confident that they'll take care of me if anything goes wrong.

Veets, care to share your secret to returning/exchanging items there?

The only secret that I might have in being able to exchange things in that story... and it hasn't happened more than 6 times in the last over 20 years and in only 2 cases were the items opened is that I am a fellow business person in the Slope and the owner knows that and the key employees that have been there for a long time do too.. So they might be doing a little more for me. I wonder if their receipt has their exchange/return policy or is it posted in the store? Never checked but I will next time.

I was very nice, Peanuts. I like the guys and I'm always pleasant and friendly with them all. I'm a regular and they know me and always chat with me and joke with me.

I don't think "nicely" is the key. Maybe I just encountered the wrong person -- someone with no power to do anything without the owner's say-so.