Key Food - 7th at Carroll

are you kidding? everytime i'm there, there's a line for the automated check-out. and why not?..at least the machines don't give you attitude.

But if I had that conversation, I would be further delaying the cashier from continuing their cell phone conversation/gabbing about last night's party w/cashier 3 aisles over and/or the manager/chewing gum loudly/practicing their manners so perhaps a "hello/how are you/thanks/you're welcome" could be lovingly bestowed upon customers/screaming randomly that they're going on break.

And that wouldn't be very considerate of me.

here's my take: the cashiers at this key food are far more pleasant than in some of the other key foods. That said: i like the self service checkout EXCEPT you have to bag things twice. If you try to use your own cloth bag it keeps telling you the item weight is wrong and won't let you proceed until you remove the cloth bag and use the plastic one. so i end up having to rebag everything! otherwise, it's fast, efficient, i don't have to hear their heavy sighs because they have to work, and i'm in an out much quicker.

please check your receipts at this store! they are NOTORIOUS for ripping people off on items coming up higher than the prices on the shelves.

i was in the other day at the following came up on my receipt...ALL ON ONE VISIT! :

Barilla lasagna noodles 2 for $3.00 came up $2.49 each

Santa Cruz juice supposed to be $1.99 was charged $2.29 (i bought 3, so they added up)

Goat Cheese marked as $3.99 rung up as $4.99


considering how expensive food is these days, they should be ashamed. this happens to me almost every time i'm there. i know to check the receipt before i leave now.

you should have seen the look on the cashier's face when i pointed this out to her. you would have thought i asked her for her 1st born child!

there is one teenage guy who worked there recently, who was relatively friendly. i haven't seen him around lately. those girls there are THE WORST though.

rude, talking on the phone, when i ask for paper, look at me like a have two heads, no hello, no nothing.

that said, the store is of better quality post renovation and they carry some nicer items than they used to, but i'll make the longer walk to the one on 5th and st. marks most of the time.

the Stop & Shops in Connecticut do it one better. You grab a scanner on the way in and scan the UPCs of everything you buy. You either take the scanner to the self-checkout or hand it to the cashier, and voila, all you need to worry about is bagging.

coolest thing ever.

i can't deal with Key Food cashiers, for the record. i just smile, act polite, and mutter under my breath that i'm never going in there again.....until the next time i go in there.

Flexichick wrote: Alicia - how long have you been working there?

So funny and true.

I think that incorrect charges are endemic to every supermarket I've been in, although the Met Food on Vandy isn't bad in that respect.

Funny how those "errors" in ringing up items are never in your favor, right?

I refuse to post here any further since sending my thoughts to all of you via US Mail, pony express or hiring a tablet scribe are all perfectly adequate.

Okay, I kid, I kid.

I see customers use the self-check machines at the Key Food on 7th Avenue. No matter what though, the lines -- both self-check and human cashier -- are always slow and long. That key food also sells the most expensive and rotten produce, so I only go there out of desperation. The only good thing is the cashiers -- many are very nice. It's not the cashiers' fault that they don't have helpers to bag the groceries like they do at other places.

Again, i am going to put my plug in for the big Key Food on 5th Avenue-much nicer store, much nicer cashiers, and the managers there actually give a damn.

My oldest used to work at the 7th Avenue Key Food about a year ago and I didn't even shop there then! LOL

Flexichick wrote: oh, yah, 5th ave is the best of the bunch. Better produce, nicer managers, plus you'll walk around the aisles singing things like "Sugar Pie, Honey Bunch"

Yeah..no kidding the music is part of the experience !

I particularly like the music at c town on 9th street bet 5th and 6th... very upbeat soft rock.

scottb2k wrote: Ive found that since they installed they self service lines, so many people line up like lemmings to use them that the aisles with cashiers are many times empty and faster.

The irony would be delectable, but this is pretty much the opposite of what I have observed. Maybe we go at different times.

Flexichick wrote: [quote=Alicia A]A contact form is at http://www.keyfood.com/contactus.aspx for complaints.

Great. Now we know how to complain about the nasty cashiers. Thanks, Alicia

I like the cashiers at the Key Food on 7th Avenue. Sometimes the men loading food on to the shelves are jerks though. I hate the rotten, over-priced produce.
Why pay $4 for a small box of moldy tomatoes at Key Food on 7th Avenue when you can buy as many sweet and fresh tomatoes at Rossman's, Fairway, or even the delis across the street on 7th Avenue for less than $2???


Key Food on 5th Avenue is better than its 7th Avenue location. The selection is much larger and the produce slightly fresher. I dare say even the Associated on 5th Avenue near Union Street has better produce.