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Live insect in sandwich at Fatoosh - indiferent server - Page 2 — Brooklynian

Live insect in sandwich at Fatoosh - indiferent server

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  • teckla
    teckla
    I love it! I saw a roach climb up a wall at a Thai joint of 7th and we left immediately, but not until after I loudly said "we need to leave, there is a roach climbing the wall at our table!" People who were at the door contemplating coming in quickly left...

    As for customer service, I think the guy should have comp'd you and your friends. In this economy, businesses can't afford to make enemies. He was being a douche and I applaud you for making a stink.
  • obamanut
    obamanut
    Teckla wrote: I love it! I saw a roach climb up a wall at a Thai joint of 7th and we left immediately, but not until after I loudly said "we need to leave, there is a roach climbing the wall at our table!" People who were at the door contemplating coming in quickly left...

    As for customer service, I think the guy should have comp'd you and your friends. In this economy, businesses can't afford to make enemies. He was being a douche and I applaud you for making a stink.
    I find this so hilarious. A roach crawling up the wall is outrageous to you? You people are clueless. It is obvious that none of you have ever worked in a food establishment in this city before.

    Ask someone who has about how many 'pests' occupy the average restaurant, and I guarantee you'll either have to raise your threshold for repulsion, or stop eating out, immediately.
  • raw
    raw

    Subject: Re: Live insect in sandwich at Fatoosh - indiferent server

    Obamanut wrote: [quote=raw]
    No one over-reacted. If anything, the restaurant worker UNDER-REACTED and needed a wake up call.

    Funny, I didn't realize you were present at the time of the incident. :roll:

    For the sake of the argument, I'll assume the original poster's allegations are true.

    Any restaurant worker who does not immediately apologize for live vermin in food (even though it's not the restaurant worker's fault) is declaring war by disregarding the customer's feeling. I've found live bugs in my food and the restaurant worker's sincere apology, immediate acknowledgment of how awful it is to have vermin in food, and quick offer to give me my money back or new food works like a charm.
  • obamanut
    obamanut
    eggcream wrote: watch out, I feel a hate crime comment coming. Everyone has a right to complain and not accept roaches in their food.
    Very nice, I like how you twisted my disagreement with this particular guy's melodramatic, unnecessary, felafel soliloquy into me saying that "NO ONE" has the right to complain in restaurants, and should accept "ROACHES" (it wasn't even a roach here) in their food any time they eat out.

    Very skillful. Have you ever considered a position with the GOP? :lol:
  • filmlover44
    filmlover44
    Obamanut wrote: [quote=eggcream]watch out, I feel a hate crime comment coming. Everyone has a right to complain and not accept roaches in their food.
    Very nice, I like how you twisted my disagreement with this particular guy's melodramatic, unnecessary, felafel soliloquy into me saying that "NO ONE" has the right to complain in restaurants, and should accept "ROACHES" (it wasn't even a roach here) in their food any time they eat out.

    Very skillful. Have you ever considered a position with the GOP? :lol:


    You can really be a jerk sometimes. Do you treat people like this irl or is it just the internet that makes you better than everyone else?

    MOD NOTE: Can we tone it down a little please? It's ok to disagree with someone, but lay off the personal attacks.
    -C
  • daver
    daver
    While I would agree that a full refund of the entire table's money wasn't warranted, I can totally understand and agree with the reason it was demanded. Namely, because the server was being a wiener about the whole thing and the OP found this offensive. Rightly. Had the server handled it correctly in the first place, with an IMMEDIATE apology and gracious offer of a refund for the sandwich in question or a new one, the whole problem would have been avoided. FWIW.
  • daver
    daver
    BTW- we are missing key pieces of information here:
    1) What color was the alleged roach?
    2) What was its socioeconomic background?
  • drunken revival
    drunken revival
    Tone it down??? How about making a point first?

    The way I see it: there was a bug in the food (probably), someone was pissed about it, the server didn't care. Real good story.

    Is there something I'm missing here? If there are some racial undertones then I say bring it on. Air it out, say something meaningful that adds to the discussion, make some waves (not necessarily racial). Otherwise, shut the fuck up (or STFU in the parlance of our times).

    This whole post is about 29 replies too long... I'm trying to generate traffic for my GEMS post and all you guys can talk about is a damn roach in a sandwich... or you kidding me?

    "Are you fucking kidding me?" - J. McEnroe
  • tomgee
    tomgee
    Thanks everyone!!

    May you have many a bugged-filled falafel!!

    Good luck
  • daver
    daver
    Drunken Revival wrote: Tone it down??? How about making a point first?

    The way I see it: there was a bug in the food (probably), someone was pissed about it, the server didn't care. Real good story.
    It's protein. In some countries you have to pay extra for that.
    Drunken Revival wrote: Is there something I'm missing here? If there are some racial undertones then I say bring it on. Air it out, say something meaningful that adds to the discussion, make some waves (not necessarily racial). Otherwise, shut the fuck up (or STFU in the parlance of our times).
    And by the way, how do you _know_ it was a boy's hat?
    Drunken Revival wrote: This whole post is about 29 replies too long... I'm trying to generate traffic for my GEMS post and all you guys can talk about is a damn roach in a sandwich... or you kidding me?
    Isn't GEMS about Park Slope? Only yuppies and strollers live there, fuck that noise.
    Drunken Revival wrote: "Are you fucking kidding me?" - J. McEnroe
    "I'm fucking with you, Ted." - Mary Jensen
  • eggcream
    eggcream
    Someone has too much time on their hands. Let this thread die already.
  • raw
    raw
    Sometimes you have to pay to get bugs put in your sandwich. Galaxy Global Eatery in Manhattan near Union Square charges at least $11 for a cricket taco:
    http://www.galaxyglobaleatery.com/

    and thailandunique.com charges £3.99 for a bag of two Female Rino Beetles. Only the freshest Rino Beetles are selected, cleaned, cooked, and tossed in Thai herbs:
    http://www.thailandunique.com/store/edible-insects-bugs-c-1.html

    However, when you are eating out in a restaurant, you're paying for food as described on the menu, customer service, ambiance, and perception of a wonderful dining experience. So if you aren't asking for a cock roach sandwich, any waiter who serves you one is asking for a knuckle sandwich.
  • winstonsmith
    winstonsmith
    What is worse than a live insect in your sandwich?


    Half a live bug!

    Sorry
  • carmen
    carmen
    winstonsmith wrote: What is worse than a live insect in your sandwich?


    Half a live bug!

    Sorry

    AHHHH PTSD PTSD!!!!!


    *goes to cry in fetal position in the corner*
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