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Roadrunner Cable and Airport express — Brooklynian

Roadrunner Cable and Airport express

anonymous
edited November -1 in Park Slope
I've tried posting this on the Apple website and talking to both TW and Apple tech support and nothing's worked so far...

Anyone have any problems setting up TW Cable on Airport Wireless?

I can plug in ethernet and everything is kosher on my powerbook but I try to set up my Airport express and it stays blinking yellow...tried each and every restart-reboot combo imaginable...

anyone out there with TW-Airport success stories to share?

Comments

  • Subject: Re: Roadrunner Cable and Airport express

    Anonymous wrote: I've tried posting this on the Apple website and talking to both TW and Apple tech support and nothing's worked so far...

    Anyone have any problems setting up TW Cable on Airport Wireless?

    I can plug in ethernet and everything is kosher on my powerbook but I try to set up my Airport express and it stays blinking yellow...tried each and every restart-reboot combo imaginable...

    anyone out there with TW-Airport success stories to share?
    I had a TW (earthlink) cable modem in my last apartment with an airport (the old flying saucer kind, not the express) router and occasionally had to reboot. The key is to unplug both, plug the modem back in first and wait a few minutes and then plug the router back in. Make sure both are unplugged for at least a minute or two before you plug them back in. This usually worked for me when I had problems with my connection. Did your router ever work, or have you been unable to successfully get an initial setup?
  • Subject: Re: Roadrunner Cable and Airport express

    Carnivore wrote: [quote=Anonymous]I've tried posting this on the Apple website and talking to both TW and Apple tech support and nothing's worked so far...

    Anyone have any problems setting up TW Cable on Airport Wireless?

    I can plug in ethernet and everything is kosher on my powerbook but I try to set up my Airport express and it stays blinking yellow...tried each and every restart-reboot combo imaginable...

    anyone out there with TW-Airport success stories to share?
    I had a TW (earthlink) cable modem in my last apartment with an airport (the old flying saucer kind, not the express) router and occasionally had to reboot. The key is to unplug both, plug the modem back in first and wait a few minutes and then plug the router back in. Make sure both are unplugged for at least a minute or two before you plug them back in. This usually worked for me when I had problems with my connection. Did your router ever work, or have you been unable to successfully get an initial setup?

    further, did you have another router plugged in pre-airport? this may sound dumb, and shows a great chunk of ignorance on my part, but I have two routers hooked up to my modem -- a traditional 6 port ethernet router and, plugged into that, an airport extreme. why? the airport extreme won't work unless it's plugged into my old router. I think it's cause I set up some firewall with the old router and, since windows smokes crack, I can't figure out how to disable the firewall. :(
  • nope, no additional routers or anything.... I've rebooted both the modem and the airport itself numerous times....

    my suspicion is there is some kind of setting (in addition to just saying DHCP server) that specifies that I'm trying to connect to TW and TW just doesn't know what to tell me. Normally on the Airport setup, you at least have to call your network SOMETHING to make it accessible.... some kind of server has to be listed somewhere (despite what TW says)...

    thanks for the ideas! I'll continue sleuthing....
  • Anonymous wrote: nope, no additional routers or anything.... I've rebooted both the modem and the airport itself numerous times....

    my suspicion is there is some kind of setting (in addition to just saying DHCP server) that specifies that I'm trying to connect to TW and TW just doesn't know what to tell me. Normally on the Airport setup, you at least have to call your network SOMETHING to make it accessible.... some kind of server has to be listed somewhere (despite what TW says)...

    thanks for the ideas! I'll continue sleuthing....
    Did you try resetting your Airport with Airport setup assistant?
  • Subject: go figure!

    ..... manual resets don't help.

    What DID help (strangely enough) was downgrading the firmware for the Airport to 6.1.1 (you can find it on the apple website). Strange and awfully counterintuitive and the idea only came from an archived post on the apple discussions board.... it worked right away!

    I'm going to call Apple and discuss - they should update their tech support....

    (see below)


    1. Run the Airport Admin Utility, select your Airport Express, and click Configure. Click on the Internet tab. Confirm the settings are to "connect using ethernet" and "configure using DHCP".

    2. While running the Airport Admin Utility, confirm the Airport Express is running firmware version 6.1.1. If it is running version 6.2, downgrade to 6.1.1 per:
    http://www.apple.com/support/downloads/airportexpressfirmware611formacosx.html

    3. Cable the Airport Express to the modem, then pull power to both for a half hour. Then plug in the modem and wait a minute. Then plug the Express into power and wait a minute - and see if the status light now goes solid green.
  • Subject: Re: go figure!

    bluestate wrote:
    1. Run the Airport Admin Utility, select your Airport Express, and click Configure. Click on the Internet tab. Confirm the settings are to "connect using ethernet" and "configure using DHCP".

    2. While running the Airport Admin Utility, confirm the Airport Express is running firmware version 6.1.1. If it is running version 6.2, downgrade to 6.1.1 per:
    http://www.apple.com/support/downloads/airportexpressfirmware611formacosx.html

    3. Cable the Airport Express to the modem, then pull power to both for a half hour. Then plug in the modem and wait a minute. Then plug the Express into power and wait a minute - and see if the status light now goes solid green.
    I think step 3 is the most important part. I think a lot of people don't leave the things unplugged long enough when they restart. Also, they may not plug in the modem and give it time to boot up before plugging in the router. I'm not sure about the firmware version issue. I've been running 6.2 with a cable modem without any problem, either with my old Time Warner (via Earthlink) with my old Airport base station or my new Optimum Online with Airport Express.
  • All I know is that I looked around, without any success, on Apple's AirportExpress website for so long to find details of how the hookup should work, if it was PC-compatible, etc that I just bagged on the idea of buying one.
  • I've found the airport devices to work great when they work, but they can be a pain in the butt to reset and often need to be reset during setup for one reason or other, primarily the airport extreme.

    Unless you want the itunes functionality of the airport express, I think most people are better off with the cheaper DI-624 from D-Link.
  • steve wrote: Unless you want the itunes functionality of the airport express, I think most people are better off with the cheaper DI-624 from D-Link.
    It's great to be able to stream music from a laptop to your speakers. Additionally, the airport express is portable enough that it's easy to bring to a hotel room to set up a wireless network there, which is especially cool if you're sharing a room with a co-worker and you both have laptops.
  • t's great to be able to stream music from a laptop to your speakers. Additionally, the airport express is portable enough that it's easy to bring to a hotel room to set up a wireless network there, which is especially cool if you're sharing a room with a co-worker and you both have laptops.
    I think for what it is, the AE is wonderful, and as far as the music function it is somewhat superior to the recently released WMB54G, though it's limitations made it useless to me.

    As for the other functions, it's lack of even a single client ethernet port and it's price make it a poor choice compared to other portable options. Factor in the reset troubles I've experienced on a handful of units belonging to clients, and it's a no brainer for me.

    Still, for the right person, it's a great choice.
  • Subject: TWC AND Airport

    I had this similar problem when I moved in a few months ago. It turned out it was a defective Cable Modem. I took it to their office on 23rd street got a new one and everything has been great since.
  • I have had an airport express for six months now... FWIW, absolutely no problems setting it up to my TWC modem / Belkin router. We have a mac and PC laptop hooked up to this setup.
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