is anyone else in north slope have major time warner issues?

Yes, and we're in center slope. Cable and internet loosing signal and our dvr box just reset itself so that we have stuff we erased months ago and nothing that had recorded since March. grrrr.

I practically have no internet. It sucks. I called and they said they'd change my 'channel' to a stronger signal and it's still the same :x

I am in center slope and did not have internet signal from Friday night around 5 pm until last night at around the same time. Of course I called them a bazillion times and they kept having me turn my modem on and off and other nonsense and in the end kept telling me there must be something wrong in my home (that is their standard reply, it is never a problem with them!).

They gave me a service appointment for Wednesday but then, lo and behold, just like every other time this has happened, my service miraculously came back! They have no explanation for this other than to say "hey, great! your service is back!". And, as always, according to them, they had no service interruptions in my area, but, also according to them, they need and entire block to be out to call something a service interruption!

they suck, I hate them, I lose my internet service at least twice a month, something that never happened when I had Verizon DSL (it would only happen with DSL in really bad rain storms), at this point, I am just waiting for FIOS.

I've had intermittent service issues with tw over the past 10 or so years since the advent of dtv and cable internet. PS was one of the first neighborhoods wired for cable and the existing infrastructure has, in many cases, not been upgraded.

Two or three years ago, my cable modem would go down frequently and return with no apparent reason. For a while, there were too many houses attached to the cable wire in the backyard and when a new person added service, the technician would come and change the existing wires around so that the new person would have service but two or three houses on the block would lose service. This happened frequently enough so that whenever I saw a tw truck on the block, I went out into my backyard to explain the situation to the technician and insist that s/he not leave until I made sure everything was working.

At a certain point, I and my neighbors who and similar problems made enough noise to: a. have the wire on the poles in the backyard replaced (I watched a crew of tw folks shimmying down the wires in the middle of the day); and b. have the intermittent service issues resolved.

And voila, everything has been fine since. Nonetheless, I am still so getting fios when it comes...

I have found the following strategies helpful:

1. The squeaky wheel gets the grease: Call as soon as you can when your service goes out and insist that the send a technician out asap. Make sure to tell them that you have not changed any of the wiring (unless you have of course) and that the problem has to be on their system. Even if the service comes back on, make sure that a technician still comes out to look at your setup. This is helpful, but extremely annoying as you have to suffer through testing your boxes with tech support until they agree to set up an appointment.

2. When the technician comes, make sure s/he checks the cable lines on the poles or wherever and splitter(s) coming into your place. As discussed above, some technicians don't really know/care what they are doing and may have improperly wired your cable service area. It took three or four technicians who swore to me that they changed my line to a new more powerful splitter on the pole before one of them (the competent one) realized that my line was in fact not coming from the correct place.

I don't use them for internet service (and after reading this thread, am even more glad that I don't) but the TV service has been horrible lately, freezing, pixelating, etc. Sorry to hear that the HD DVR is also bad, I was going to try to switch over to one of those. Maybe it's time for HD rabbit ears and Hulu instead.

To get service turned back on can take forever. I unfortunately require internet at home (for reasons other than hanging around Brooklynian :P ). If we weren't renting I might try something else like Direct TV, but I'm stuck bitching to TWC, who happens to be 10X better than Cablevision when I had them.

Our biggest problem is the shitty boxes they rent out. Most of our tv problems started when we switched to a DVR box (then HD DVR). We kept swapping them in until we got one that worked more than not and from lots of reading online, this seems to be the norm.

I had TWC in another state, in a much smaller town and our one and only problem was some wiring maintained by the building owner. We just got them to leave the main box unlocked and flipped some switches every now and then to keep it working. And the internet service was included in the rent and we didn't have to have a stupid cable box for cable, just plug it into the tv.

Ugh, modern conveniences can be such a pain

My cable and internet reception are great - too bad that they've overcharged me $40 every month for the past 3 months, then when I call to correct it they apologize and give me a "credit" which at some point over the billing cycle is then charged back again, then the next month the cycle begins again. I've gotten 2 successful $20 credits & am up to an $80 "credit" I'm supposed to look for on my next bill. Prognosis: negative.

use speaker phone if possible. Then you can just lay the phone down and do browse the web or whatever while you wait. Oh, and yell curse words into the phone really loudly to get a person sooner. Not kidding.