Verizon Reception in Park Slope

gabbahey · November 2009

I've been a Verizon wireless subscriber for almost 10 years and never had cell phone problems in Brooklyn. Suddenly I barely have reception inside my building and can't figure out if it's the phone or Verizon.

About a week ago, the reception bars on my phone started shrinking whenever I stepped away from the window. Now my phone frequently drops calls and doesn't ring unless I'm standing in the "right" spots in my apartment. Instead of phone calls, I just get static-y voice mail messages while at home. Have any other subscribers in the area had problems recently?

hatemail · November 2009

I have a similar issue in my apartment with Verizon. Works great everywhere else. Drops calls unless I'm near the window at home though.

gabbahey · November 2009

Has it always been that way or only recently?

jim vaccaro · November 2009

try enter *228 then press 1 to re program....You can also update roaming by pressing 2

flynn · November 2009

i had verizon and lived in a basement in park slope. if it worked perfectly there i dont think you should have a problem. do what jim suggested or try updating your phone. do you have a dinosaur phone?

gabbahey · November 2009

I just tried Jim's suggestion, but nothing happened and then the phone wouldn't let me make outgoing calls because there was a "Call in Progress." I just took the battery out and restarted it. It's a Blackberry Storm, about 7 months old, but I've had no problems until recently. Still, I have to assume it's the phone since no one else seems to be having these sudden reception problems.

jim vaccaro · November 2009

It just worked for me...Star = * so * 2 2 8 then send wait for instructions

brooklynjack · November 2009

*228 option 2 is to update your phones list of cell towers it can use. Option 1 you only use 1 time when you hook the phone up

gabbahey · November 2009

I'll try it again. Thanks so much for your help.

davidsthubins · November 2009

About 3 weeks ago my verizon phone stopped receiving calls in Red Hook, where I live. I'll try the *228 option 2 route, but it is weird that it just started after 2 years of decent service and 6 months with the same phone.

vanilla · November 2009

verizon told me it's because i live "next to a large body of water". i live at underhill & lincoln. i was like, "the ocean?" and they replied, "yes".

gabbahey · December 2009

Jim, I never thanked you for fixing my phone. It's been working fine ever since I punched in the numbers like you told me. Thanks so much!

jim vaccaro · December 2009

gabbahey wrote: Jim, I never thanked you for fixing my phone. It's been working fine ever since I punched in the numbers like you told me. Thanks so much!

You are so very welcome...

Verizon Reception in Park Slope

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