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Cablevision: Movies On Demand FREE today due to Ch 7 fiasco — Brooklynian

Cablevision: Movies On Demand FREE today due to Ch 7 fiasco

jeffrey
jeffrey
edited November -1 in Prospect Heights
FYI, Cablevision digital cable customers are welcome to have some lemonade...
http://slickdeals.net/?sdtid=1905680&u2=http://ebm.optimumemail1.com/c/tag/hBLlA5xB734nGB8C13mJpT1NZkz/doc.html?t_params=
Cablevision wrote: Due to the disruption ABC has caused, Cablevision invites you to enjoy our entire slate of on demand movies at no charge today, Sunday March 7th. To order, go to the iO TV main menu, select On Demand, then Movies on Demand, then choose your movie.

We are working hard to get WABC-7 back on the air. You can help make a difference by visiting cablevision.com/abc and sending their executives an email expressing how you feel.

Thank you for your patience, while we continue to negotiate a deal that is fair for everyone.


Customer's bills will show a credit for Movies on Demand ordered on Sunday, March 7th. A digital cable box is required for On Demand. On Demand is not available to Commercial customers.

This e-mail was sent to you because you are a valued Cablevision customer. All trademarks and service marks are the property of their respective owners. ©2010 CSC Holdings, LLC.

If you want to reply via regular mail, send your e-mail address in a stamped envelope to: 1111 Stewart Ave., Code Optimum, Bethpage, NY 11714.

Comments

  • xlizellx
    xlizellx
    great news!!!
  • xlizellx
    xlizellx
    NOT Great News!

    Went to order a movie -- said it couldn't be done and to call this number. We called. and called. it's BUSY. Not "you're on hold" - but flat out busy.

    Meaning they say we can get free movies but we actually can't. Ugh!
  • jeffrey
    jeffrey
    How did it say it could not be done?

    They turned off Movies On Demand?

    We just watched one...

    :-k

    What are you seeing when you go in to pick a movie?
  • jeffrey
    jeffrey
    By the way, I'm streaming the Oscars full-screen, live over the internet anyway...

    http://veetle.com
  • flux
    flux
    Got the same error message. Tried to order a movie and it failed to upload. tried several times......

    tried calling cablevision and got a busy signal.
  • xlizellx
    xlizellx
    My coworkers have been calling/texting me with the same problem -- it says "error, can't process this at this time, call xxx" and then we do and it's busy.

    I then called the annoying-song commercial number (877-393-4448) and it said "due to an influx of calls, we cannot answer your call" and HUNG UP. I wasn't even on hold - they just hung up.

    ABC is back on, apparently, but I am going to call and bitch them out as soon as I can get through. You want $100 a month from me? Then provide me with the services I'm paying for.
  • jeffrey
    jeffrey
    Wow, looks like their marketing department totally overcommitted 'em and they utterly failed on all levels.

    Major oops.
  • bricktop
    bricktop
    Yeah, I had the same experience. It was frustrating.
  • wonderroom
    wonderroom
    Same here.....none of the movies were working for us. so annoying!
  • cool the kid
    cool the kid
    So glad I got rid of cable. Cablevision's service is worthless. Thankfully their internet has been pretty reliable for about 2 months now.
  • jeffrey
    jeffrey
    Response to the failed (free movies) response:
    CABLEVISION / ABC Debacle - $10 customer CREDIT! via phone
    To my fellow Cablevision customers who had to deal with the Cablevision/ABC disaster on Sunday, March 7th 2010:

    Cablevision was offering FREE On Demand movies on 3/7/2010 to make up for the fact that ABC pulled their channel and caused subscribers to miss much of the Academy Awards. However, if you tried to play a movie then you probably already know that it was impossible, and the whole system was overloaded. If you take just 5 mins to call Cablevision customer service, they will automatically credit your account with $10.00 as an apology.

    I just got off the phone with a rep, and all I had to mention is that I couldn't play any movie yesterday, and she offered the $10 immediately.
    Call 732-548-2400 from anywhere and you should get the credit easily, once you get through.
    Now watch. Their phone lines will be overloaded.

    Ha.
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