Is Time Warner Internet (RR) going out for you today?

Ours has been super slow for several days. And our cable has been skipping/freezing a lot. I haven't had the correct mental state to call yet.

My internet has been out since yesterday. It tends to go out for a few days at a time and then it is fine for a month or two.

It is never worth dealing with the 'hold for twenty minutes on the phone then schedule an appointment' game you have to go through.

Homeowner, I totally agree. Part of my hesitation to call right now is that I'm about to leave town and am hoping a miracle happens and it gets better while I'm gone

Last time I dealt with them I got super pissed off. Our cable wasn't working well at all--it was pretty much like we didn't have it due to skipping/freezing. They didn't fix it for several weeks (and lots of hassle to me for appointments) and I was told I would get a credit on my account and not pay for cable during that time if I called when it started working again. I called and was jacked around from operator to operator saying "there's no mention of that in your file, so we can't do it." We can now put a satellite up and I'm really considering it just to get rid of TWC for cable, at least.

Mamacita said:

Their cust service is so useless that it discourages anyone from reporting. So many hours of my life have been wasted being on hold or getting transfered on TW, and my internet connection never gets better.

Yes. I was missing certain cable channels for almost two weeks, then a few days before the scheduled appointment my internet goes out too. Then ten minutes before the guys shows up, everything starts working perfectly. (and I couldn't figure out why it required an appt to begin with)

I spend 20 minutes on the phone to get a seven dollar credit - nothing for the days the internet was out because I didn't call when it happened. Then the guy has the nerve to try to sell me their phone service. I said "there's no way on earth I'd switch to your phone service based on all the problems I have with your cable and internet". Yes, I can't stand Time Warner.

My connection is just fine.

the only time it has gone out was after the Tornado and I understand that because I looked out the back and SAW the cable hanging down like the pair of very baggy pants!