Who owns Key Food building?
I think I once knew, but who owns the building the Key Food on Washington is in? I had my bazillionth bad experience there yesterday & I am just pissed. For literally the 10th time I went to purchase something (meat) egregiously expired. That said, I don't shop there frequently. Time to start calling 311 en masse? Anybody up for Occupy Key Food?
Comments
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I'm not seeing the connection to the owner of the building.
a) complain to the ownership of this franchise
b) complain to the Key Food Stores Co-Operative Inc that one of the stores isn't upholding quality standards
c) stop shopping there -
..........What WhyFi said
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The KF owners don't give a crap if you complain--I do that every time, yet year after year there are expired goods and a large number of items with no prices. I don't know what your lifestyle is, but I have kids & when I need something in a pinch I am not schlepping to the PS Food Coop.
There is no direct connection between owner and crappy goods & service. I asked b/c I am wondering what all would be involved in getting a different store in there.
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Yeah, you're right - call the owner of the building and tell them that they should break the lease with Key Foods, which is presumably up-to-date on rent, because you're not always happy with the freshness of their product. That should get the gears in motion.
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Not sure where you live, but you could probably go to the Key Food on Vanderbilt/Sterling, or Bob & Betty's Market (formerly Fisher's) on Franklin/Lincoln. Those are probably decent alternatives, and seem equidistant from the extremely questionable Key Food on Washington.
The only real way to force change would be to not patronize the offending establishment. Personally, I have made a point not to set foot in that particular Key Food in a long number of years. Its always been pretty gross.
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Dunno, this sounds like a good opportunity to do a flash mob thing.
You can have people (A dozen --perhaps more!) making a single purchase only to go back to the store to return expired merchandise (its not that difficult to find expired goods here) -- let's say <$5
I know not everyone will be willing to lay out dough --but its not a lot of money we are talking about here --and the specific goal is to get a refund and take up their time.and/or find goods and simply complain/ ask to see the manager ---waiving said expired foods in your hand...
you have one guy complain about a yogurt, the next guy complain about expired ketchup, lettuce, eggs, cheese --whatever. -
The Key Food on Flatbush is also pretty bad about selling expired meat (and cheese). Even if it isn't expired, it's rarely the best anyway, and I try to avoid it. I've returned so many things there that I've gotten paranoid about every purchase I make. My advice: get a car, go to Fairway. I realize that may not be feasible, but you're not going to get these people to take any more pride in their business than they already do. Maybe better advice is just to lower your expectations and shop elsewhere whenever possible. The Met on Vanderbilt is better for meats anyway (but not by much, at least I've never had expiration issues there)
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goto the met or farmers market at the gap.
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The keyfood operation is run by 801 washington avenue food corp.
Chairman or Chief Executive Officer
MOHAMMED SHEIMAN
8737 16TH AVENUE
BROOKLYN, NEW YORK, 11214the property is owned by the Othman family (name also painted on the window) who just transferred ownership from Gazalla Realty Corp to 801 Brothers Realty last year. Perhaps it's passing generations.
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Send the owner of 801 washington avenue food corp a concise letter via certified mail. also send a copy certified to the DCA.
NYC Department of Consumer Affairs
Consumer Services Division
42 Broadway, 9th Floor
New York, NY 10004Use this document as a reference.
http://www.nyc.gov/html/dca/downloads/pdf/Supermarket.pdf
Specifically point out multiple occurances over a period of time, and that you have notified the management and the issue still persists.
Here's some of the information from below:
Advertised Items - Ads must truthfully describe
the name, variety and size of the item on sale
and list any purchase restrictions. Stores must
make reasonable quantities available.
Scales - Markets must have a scale within 30 feet
of their prepackaged food section. Check for
short weight and the tare weight deduction — the
deduction taken for the weight of the empty
container from the gross weight. The scale must
have a DCA seal on it, start at zero, and come to
rest before weight or price is quoted.
Unit Pricing - The unit price — the cost per
measure (pound, pint, etc.) — must be listed on
the shelf below most products.
Item Pricing - All market commodities sold or
offered for sale in New York City must have a
stamp, tag or label giving the item’s cost, except:
• milk
• eggs
• fresh produce
• some frozen foods
• baby food in jars
• vending machine products
• snack foods
• food sold for on-premise consumption
• tobacco
• bulk-food sales
• display items at the end of the aisle
• items on sale for seven days or less
Stores with less than $2 million in annual sales
are also exempt unless part of a network or
chain.
“Open” or “Freshness” Dates - These dates
show the last recommended sale or use date,
and must be marked on perishable food product
packages, such as egg cartons, dairy products
and baked goods.
Packaged Products - The product's identity,
net weight, measure or numerical count, and
the name and address of the distributor must
appear on its label.
1. Go to the customer service booth or courtesy
counter and ask for assistance.
2. If you need further assistance, ask to speak
to the Store Manager.
3. If not resolved at the store, call store headquarters.
4. If the problem is still not resolved, contact
DCA. -
The NYS AG took on CVS and RiteAid for selling expired food items
http://www.ag.ny.gov/media_center/2009/nov/nov10b_09.html
Contact the Attorney General's office for NYS.
http://www.ag.ny.gov/bureaus/consumer_frauds/filing_a_consumer_complaint.html
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getting a car and going to fairway is a great idea, i do it often. not everyone has a car, and supermarkets have very many guidelines they need to adhere from both state and city regulations regarding consumer practices.
not selling expired goods (keeping them off of the shelves)
not repackaging meat and changing the expiration date
properly labeling prices on the shelves. It is illegal to place a price for a 13.3oz box of cheerios next to a 17.4oz box of cheerios when neither of them have prices on them - nor are there 17.4oz box of cheerios available.
honoring the prices on the shelves at the register.
i can honestly say that every time i'm at the keyfood on washington i've experienced one of these, or i've waited in line while someone else has. this place is someone trying to squeeze people.
now the location is PRIME - just along the way home from the subway at eastern.
let's get a large volume of requests into the authorities and either get them to shape up or get out of town and let some business people who care about serving the community operate a market.
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I once bought cheese at the Key Food on Flatbush that was super freezer burned and inedible. When I returned it athe guy explained to me that because the cheese freezer is by the front door and when the door opens and closes all day it makes it impossible for the cheese to be kept at the right temperature so it usually goes bad. I told him mine hadn't gone bad, it was freezer burned. To which he replied "oh yeah, that happens too."
That was two years ago. The cooler is still there.
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Don't know which direction you're coming from, but I get meat at the Union Market at 6th & Union in Park Slope. I also buy it at WF in Manhattan--when I plan ahead. Staubitz on Court is also a nice butcher, but unless I'm in Cobble Hill already, I might as well go into Manhattan.
I don't know the markets east of Washington, except for Compare foods (which I thought was very nice the one time I shopped there.) What about Western Beef?
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This store is such a disappointment. We never buy meat here, only dry goods and -- when I can't help it -- ice cream. The meat has always seemed sketchy, and I've also purchased bad cheese from here. The producen never looks fresh.
Another complaint: They do not have plastic bag recycling, which is required by law. Tried to call 311 on that, but it did no good. The Met on Vanderbilt also has this problem.
I trek to the Key on 7th Avenue or Fairway for fresh groceries and plastic bag recycling.
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best way to get rid of business you don't like is stop shopping there.
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