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Mail delivery problems in Fort Greene? — Brooklynian

Mail delivery problems in Fort Greene?

I'm curious to find out whether people in Fort Greene regularly have problems with their mail. While I live in Crown Heights, my landlord is located in Fort Greene (11238), and the post office has evidently failed to deliver my rent checks to them two months in a row now. Both times I was mailing from post offices in Manhattan.

My checks had been getting there in the mail since April with no problems, but then last month the check hadn't arrived by the middle of the month. So I stopped payment and took a new check in myself. The old check apparently never arrived in the office at all. So for my August rent I sent the check by certified mail -- and it never got there either. According to the USPS website, it was returned to sender on the 26th because it "wasn't claimed by the addressee." And of course, my landlord is like, "Suuuuuure your rent checks are getting lost in the mail!"

I'm trying to figure out whether this is a problem with my landlord being flaky (entirely possible, given other experiences I've had with them) or whether it's the post office. And any suggestions for what I can do short of dropping it off in person each month? Their office is really not in an easy place for me to get to.
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Comments

  • I'm not in either of these neighborhoods, but we had a check, the phone bill, and some insurance info Returned To Sender this month in a particularly abysmal bout of Brooklyn Postal.

    So it's possible. Hideously possible.
  • Subject: Re: Mail delivery problems in Fort Greene?

    apollonia666 wrote: I'm curious to find out whether people in Fort Greene regularly have problems with their mail. While I live in Crown Heights, my landlord is located in Fort Greene (11238), and the post office has evidently failed to deliver my rent checks to them two months in a row now. Both times I was mailing from post offices in Manhattan.

    My checks had been getting there in the mail since April with no problems, but then last month the check hadn't arrived by the middle of the month. So I stopped payment and took a new check in myself. The old check apparently never arrived in the office at all. So for my August rent I sent the check by certified mail -- and it never got there either. According to the USPS website, it was returned to sender on the 26th because it "wasn't claimed by the addressee." And of course, my landlord is like, "Suuuuuure your rent checks are getting lost in the mail!"

    I'm trying to figure out whether this is a problem with my landlord being flaky (entirely possible, given other experiences I've had with them) or whether it's the post office. And any suggestions for what I can do short of dropping it off in person each month? Their office is really not in an easy place for me to get to.

    OMG I just got my rent reciept today, and they said the same thing to me... that they didn't get my check either. And I sent it like two weeks ago.... curious. I am going to stop the check and just get a money order and walk it in. I never had a problem before... but its like I work (as we all do)... and I can't get there on time..

    My neighbor on my floor said that they lost her "check" too...

    I guess we can attept to FEDEX it... you can give it to me... and I can send them both from my office...
  • Subject: Re: Mail delivery problems in Fort Greene?

    jaha127 wrote: OMG I just got my rent reciept today, and they said the same thing to me... that they didn't get my check either. And I sent it like two weeks ago.... curious. I am going to stop the check and just get a money order and walk it in. I never had a problem before... but its like I work (as we all do)... and I can't get there on time..

    My neighbor on my floor said that they lost her "check" too...

    I guess we can attept to FEDEX it... you can give it to me... and I can send them both from my office...
    I KNEW it couldn't just be me! Could you guys please all call the office and let them know, since we're all in the same building? I also reported it to the post office. A pain in the ass, I know, but it sounds very likely that we've got a bad postal carrier in that neighborhood or something. Plus the landlord is more likely to believe us about mail being lost if they're hearing about it from more than one person.
  • I think UPS has a 3 day delivery service for less than 5.00 - you can track it and they will have a record of delivery. Maybe you and your neighbors can split it.
  • Subject: Re: Mail delivery problems in Fort Greene?

    I live in Clinton Hill. I thought my mail lately had been fine but my landlord just told me he mailed our new lease last week and I still haven't gotten it.
  • I will call them first thing in the morning...and let you know what they said. I was heated when I saw it this morning and they charged me a late fee....
  • Why dont any of you people use online billing? No muss, no fuss.
    I live in 11238 and the Adelphi post office is terrible. I avoid it even though its down the block from me and go all the way to the Pratt branch.
  • grandzu wrote: Why dont any of you people use online billing? No muss, no fuss.
    I live in 11238 and the Adelphi post office is terrible. I avoid it even though its down the block from me and go all the way to the Pratt branch.
    Hey, if my landlord had it set up so I could pay rent online I'd do it in a heartbeat, but they don't. I do all my other bills that way, though.
  • if the recipient is not set up for online payments..the bank will simply cut a manual check and mail it to them..I've paid my rent online that way for years.

    I live in 11238 and yes the mail service leaves much to be desired
  • thalia wrote: if the recipient is not set up for online payments..the bank will simply cut a manual check and mail it to them..I've paid my rent online that way for years.

    I live in 11238 and yes the mail service leaves much to be desired
    Right... so having the bank send a manual check isn't really going to be any different from me sending a check -- either way, it goes through the mail, which seems to be the problem.
  • well its your choice but my landlord, also, lives in 11238 and its never been a problem..of course you can stick with your tried and proven method :D
  • Okay, so they actually got my check over a week later (they claim). I think we should use Stacey's idea and just use Fedex/UPS to send our checks in. I can coordinate it... and send it from work.

    Let's discuss later...
  • thalia wrote: well its your choice but my landlord, also, lives in 11238 and its never been a problem..of course you can stick with your tried and proven method :D
    But my method is the same as a bank's: the mail.

    I wonder if there's a new postal worker delivering on my landlord's route or something.
  • Subject: Write or Contact the Postmaster General

    I used to live in the 11238 area and yes that post Office was terrible. I am in 11205 now and have no problems. Why don't you all write to the post master general and complain. If they get enough letters they might just do something. Get the supervisor's name of that particular post office.
  • Subject: Re: Write or Contact the Postmaster General

    Mochanet wrote: Why don't you all write to the post master general and complain. If they get enough letters they might just do something.
    If the letters ever get there... :roll:
  • I live in 11238 and the mail service is so bad that I started having all my mail sent to my work.

    A clerk in that post office told me that they know some of the delivery people were terrible. But then, he said he knew the carrier on my route and he was pretty good. So who knows.

    This does not solve your problem though....maybe drop off your rent check?


    And here is the information about filing a complaint...maybe if we all do it...

    fixed the URL - Mod
  • soltar wrote: I live in 11238 and the mail service is so bad that I started having all my mail sent to my work.

    A clerk in that post office told me that they know some of the delivery people were terrible. But then, he said he knew the carrier on my route and he was pretty good. So who knows.

    This does not solve your problem though....maybe drop off your rent check?


    And here is the information about filing a complaint...maybe if we all do it...
    thanks for the link
  • Yes, thank you Soltar!

    I called the USPS toll-free number two days ago and they said they were sending a message to the local post office to call me. Of course they haven't yet. So I'm going to give this a try now.
  • I'm another 11238-er who can say that generally my mail service has been quite bad over the past two years that I've lived here.
    It seems to have gotten better in the past few months in terms of my mail and packages actually getting to me compared to last year when things were always getting lost in the mail. Still, stuff arrives damaged all the time, we've gotten mail that had nothing to do with our address--was actually for other people on our street, etc.
    Our mail lady is pretty nice, though.
  • Subject: mail service is horrible in 11238

    I live in Clinton Hill (in zip 11238) and I think that the USPS service taht I'm getting is the absolute worst I've ever had than in any other place I've lived in.

    One day my mail carrier rang the doorbell about 30 times, in anger because I hadn't heard him yelling into the window from the sidewalk. I was in the back of my apartment so I coudln't have heard him. Once I ansewred the door he shoved the box to me and said "why didn't you hear me?". I didnt realize that walking up 5 steps is not part of the delivery service.

    In general, however, there are days when there is no mail, but then the next day there is too much mail. It's almost as if once in a while the carrier skips our block. Does this happen to anyone else? Also, about 3 to 4 times a week the mail is shoved left outside our building on the front door matt. I *KNOW* they have a key to the lobby door because other times the mail is actually in the mail box.

    Finally, I had ordered something online and it was taking far too long to get the package. I had tracked it and the company said that it was at the post office. So i stood in that crazy line at the Adelphi post office only to find out that they said that they didn't have it. About 3 weeks later, the package appeared at my home.

    I wish there was a way to complain about service. Does anyone know how to?
  • The phone number for the Adelphi post office is (718)783-2444 and the fax number is (718)789-0674. You can also call (800)ASK-USPS or fill out the online form someone posted here earlier, but I think that only causes the national postal service to send them a message. I tried both and was told someone from the Adelphi branch would contact me about my complaint, and they have yet to do so. Might be better to call the local number until you get a live person from that post office on the line, which I'm going to try next myself.

    Edited to add:

    On second thought, maybe you should call both, so that the national office is aware about complaints regarding this branch!
  • went to aldelphi to pick up a package this morning. mind you, they're supposed to make multiple delivery attempts and didn't, but whatever.

    the scene: good-sized, orderly, line. certainly not the longest i've seen in there. distinct skin color difference between me and most other people present.

    when i first came in the door, a man at the back of the line, which i had just joined, said, "oh, you don't have to wait here if you're just picking up; just go up there", and gestured to the package window. so i walked up and waited while the woman ahead of me got her package.

    then i -- crazy, i know -- approached the window, pink slip held out.

    me "hi, i have a package to pick up?"

    po lady (in angry voice, as if a middle school teacher to a willfully disobedient and disliked child): "what? are you next in line???"

    me "oh, the guy back there said i didn't need to wait in line for a package"

    po lady (now kind of snide): "no, no, you gotta wait in line, just like everybody else"

    me "okay"

    i walk back to the line

    po lady "who's next to pick up a package??"

    everyone in line stares and/or gestures at me.

    i walk back to the window

    po lady (still snide/angry): "i didn't want anybody to hit you upside the head. or for me to, for that matter"


    i get package. as i walked away, several people in line gave commiserating eyerolls and shrugs.


    i'm sorry, but you're threatening me because i want a package? oh, and you want me to fear the other perfectly nice people in the room?

    i'm not saying that the adelphi branch gives anyone, regardless of race, good service. but it is the only place in the neighborhood where i consistently feel that my skin is the wrong color. i felt this morning -- and i know it may not come across in the dialogue alone, but please trust me -- that the subtext was "okay little white girl, you think you can get your way? you think you're special? you think you belong here?"

    and well, i think i pay the same postage as everyone else, i think i follow the rules and general mood of the other people present, and i think i live here. so, can i just have my package without the aggression? because you, po lady, probably DON'T live here.

    sorry, had to get that off my chest. /rant
  • that really fuckin' sucks.

    when I lived in harlem, my post office for 2 years was at 139th and 5th ave. I got the best service there. everyone did, honestly. yes, most of the people in the post office were black. yes, there were clear indicators of "poor neighborhood" - there was a money order express line, for instance. but the fact is that that post office was always a pleasant place to be. I never felt weird there because of my skin color. and I was almost always the only person my shade of pale in the joint.

    so, I think post office attitude has more to do with the workers and the managers than the actual client base. le shrug.
  • alafairnadia wrote:

    so, I think post office attitude has more to do with the workers and the managers than the actual client base. le shrug.
    oh, for sure. it just makes me mad that they can act like i don't belong in the neighborhood when the people who actually LIVE here never do.

    i mean, i grew up in the south, so i often feel more at ease in black neighborhoods in northern cities -- where there is often some carry over of southern manners, ways of addressing each other (a little more ma'am and sir), etc., thanks to the great migration -- than in "better" white neighborhoods, where comparatively few people have any connection to the place/way i grew up.

    anyway, thanks for the sympathy.
  • Subject: 11238 vs. other zips

    I've had postal problems in a lot of neighborhoods in Brooklyn: 11217, 11218, and now in 11238.

    Somedays we don't even get any mail, which I assume means that the postal carrier was unable to complete the rounds on time. This was not common in any other neighborhood where I've lived. There's always some stupid catalog or credit card application offer coming my way.

    Frequently we get mail for other people. In 11218, I once got a letter for my same street address, but located in Cincinatti, Ohio! So much for the idea that the postal sorters look for the zip code first. Here in Brooklyn they seem to always look at the name of the street. We often get mail destined for other zip codes. Since we don't actually SEND any mail to 11238, I can only talk about the receiving side.

    On the topic of paying on line: The nice experience I've had with that is that the bank takes some responsibility if the check didn't get there on time, but you have to have allowed the necessary 5 business days. This only happened once - a check I sent to my daughter in New Jersey whose postal problems were even worse: someone was stealing her mail. The bank offered to pay any late fee, but of course my daughter wasn't charging late fees.
  • This wasn't in Brooklyn, but for a while I was having similar problems with my mail. Unfortunately, when I finally complained to my local post office, and they told me what happened, I really didn't know what to say; they said that my usual carrier had just been deployed to Baghdad, and they were thus short-staffed.

    ...You really don't know what to say in a situation like that...
  • Subject: my rent check was lost in the mail too

    I live in CH, 11225. I used to put my rent check in the Franklin and Eastern Pkwy mailbox. A few months ago, I noticed, three weeks into the month, that my check hadn't been cashed. I called the Mgmt Co., and they hadn't received it.

    It finally arrived about six weeks after I mailed it. This was for local Brooklyn addresses on both ends! Now I mail my checks from work in Manhattan.
  • Subject: anyone want to talk abou mail delivery???

    hello,

    I am a columbia journalism student. i am working on an asignment about fort greene. i would love to speak or email with some of you who had this mail delivery problem for my article. it will not take much of your time and i would appreciate it very much.

    please email

    [email protected]

    thanks,

    miriam
  • http://www.clintonhillblog.com/blog/2006/09/more-on-post-office-woes.html

    There's a person from the NY Sun who contacted ClintonHillBlog concerning the mail problems.
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