My Space does it again
Just in on Yelp. Caveat emptor:
I've wanted to write this review for over a year now TO HELP OTHERS navigate apartment hunting (not to bash), but I wasn't sure how to word it. No one can fault a business for trying to make money, however there is something very unsettling and untrustworthy about this company. Aside from the fact that there are a billion brokers, many who can't carry on a conversation in English and can't do anything but text, here are a couple of legitimate points, all including my story.
OUR STORY:
We got a 2 bed/2bath apartment for $1600 in a "safe" neighborhood because we had very limited time to find a place, and knew little about the area. In my viewing, we were told that the landlord would take my lower rent offer of $1550 "no problem." But at the lease signing, when I've already turned down 2 other apartments, my agent casually mentioned that the landlord didn't take it-- hope I didn't mind. After searching for days and getting robbed in "East Williamsburg" (NO SUCH THING-- It's just BUSHWICK and you will probably get robbed like me, probably at gun or knifepoint like many people-- visit the police precinct.), I just accepted it and settled. Within the first 4 months, there were COUNTLESS SHOOTINGS on our very block, at delis, or in the middle of the night, or at block parties-- one shooting was when our friends were out on the street at 9pm coming home, and another was at 9am on a Sunday, two men chasing each other up the avenues shooting at each other. So safe, Myspace, so safe (yes, I realize this can happen anywhere, but we got of there and nothing-- NOTHING-- has happened since we moved 7 months ago into our current place; a place that has identical rents to what we were paying. I realize the shootings aren't Myspace's fault, but well, you'll see my reasons for the blame below). There was also a halfway house 4 buildings away -- unknown to us -- but I'm sure known to them. When we moved in, we didn't have hot water for a week, and we weren't able to move in on the 1st, BUT LO AND BEHOLD, we still had to pay a full month's rent-- not prorated for three days. Here's the icing on the cake: Next door, there was an open apartment for $1000 for a 4 bedroom apartment. I wish I were kidding. And here are my reasons, and what you need to watch out for.
1.) They took advantage of my honesty and my need for help navigating neighborhoods.
--- We moved from out of state knowing very little about Brooklyn. I was very transparent saying that we wanted some place safer (obviously we couldn't afford Brooklyn Heights), and we wanted some serious advice. I suggested things like "Clinton Hill", and I set our budget at $1600 for a 2bed... "Oh wow, you'll never find that." They just mean through their company. Again, next door, there was a $1000/mo 4bed for rent. Did my rent REALLY need to be 60% more for 1/2 as much space? Kill me.
2.) They INTENTIONALLY mislabel neighborhoods by several avenues, and even miles.
--- To avoid the intentional lies, type into Google things like "Prospect Heights" (really is Crown Heights and scaryville) and "Williamsburg" (what they call "East Williamsburg is a FREAKING joke-- It's Bushwick, where I was robbed on my way to check out their apartment [wish I were kidding]) and you will see what big liars these agents are in order to trick you into the comfort that comes with paying for a specific neighborhood.
3.) Their prices are literally insane. Honestly,
--- EXAMPLE: $2600 for a 2 bedroom (labelled a 3 "with no living room"-- another ridiculous trick) on Franklin Avenue... are you fricking kidding me? You can find apartments this price in Manhattan (the villages, East/West sides, LES) same square footage, close to transit (believe me, we've looked and cannot understand how people are getting sucked into this). Again, next door, there was a $1000/mo 4bed for rent.
4.) They inflate the bedroom count to draw you in.
--- "2 bedroom apartment!" Means a 1 bedroom with a small living room; "3 bedroom" means 2, etc.... you can get the picture. When you show up and see how TINY these ridiculously priced apartments are, you'll probably want to slap the broker.
5.) They do not inform you of necessary things like how to turn on utilities, who your management company is or anything about them, who owns your building, who you contact when you have a problem, etc, unless you ask OR you've signed a lease. Moving into a place means you've got to be an expert.
6.) They market to out of towners on Craigslist by flooding the system with 30 postings (no exaggeration) of the same unit every day... This isn't necessarily a bad thing, however bear all of this in mind when you consider all of the other ways to rope you in.
MY ADVICE TO ALL NEW APARTMENT SEEKERS: Do not use this company. Though they deliver on what they say, their business services are misleading and misrepresented, making them untrustworthy. Please, if you see an apartment in an area you like, CALL THE NUMBER ON THE BUILDING.
Comments
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Yes, Caveat emptor is the word: http://en.wikipedia.org/wiki/Caveat_emptor
However, to my cynical/realist mind, this sounds like every real estate company in NYC.
Capt provides good advice:
If you are a renter, do not expect a real estate agent/broker to who is working for a landlord to pursue your interests.
Ever.
Regardless of what firm the Broker is working for at the moment, always do you homework.
If you are new to NYC, your best bet may be to sublet your first year, while you learn just how hard it is to find an ok apartment, for an ok price, in an ok neighborhood.
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Right on, WN. As Sy Symms, a discount clothier of old, was noted for saying "An educated consumer is our best customer".
People who scramble to save a buck on discount brokers and no fee apartments often end up paying more when all is said an done. For all of the reasons cited above.
Truth be told, I'm a Corcoran broker in my day job and just hate the evil rep some brokers give the business. -
While some people can afford the apartments Corcoran lists, isn't this simply a matter of getting what you pay for?
IE Are there realty firms that serve the "first time NYC renters" that do NOT engage in the practices described?
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Rapidnyc is another bad egg in this regard. I'm from Brooklyn so I have familiarity with the neighborhoods. Our experience:
We did some prelim research on craigslist and found a nice apartment in bedsuty in our range. We wanted to see if we could do better with an agency. We called Rapid based on an ad in craigslist. description was too good to be true, but I made an apoitment to see a place, the broker did not show. I called next day, and she was sorry about the mixup and too late the apartment was gone. I gave her an idea of what we were looking for, price range and neighborhoods. We meet the next day in the Rapid office. She does not remember our conversation and I again give her a rundown of what we are looking for. She says ok lets check the databases, gets on the computer and starts with GOOGLE!!, then craigslist, and other apartment search tools, including their site, but everything was available to me online in the firstplace. the agent gives us a rundown about looking outside the box and we agree to see 3 places. the first 2 are crapholes in areas further away than the areas we are looking, she also heavily blurred lines of which neighborhood was which in her desriptions. the third place was in the ideal neighborhood and was goergous, but was $300 over budget and 2 bedrooms short, and also happened to be the only place with a brokers fee. She basically told us we could not find what we were looking for, I told her we already did, and went back to the first place we found on craigslist on our own, and had 3 happy years there. Worst part, the agent aparently was on someones roof before that and somehow stained the floor of our car with tar, because (this really gets me) on the way to the third showing we had to drive her to another showing for different apartment hunters.
I will say that Corcoran and stays classy but pricey, but shops like Rapid and My Space don't really provide you with much benefit over doing your own research.
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A $1000 4-bedroom in any neighborhood is an outstanding value, and certainly a very unusual outlier. I dare say it's not representative of the market anywhere in Brooklyn, so I wouldn't infer too much from it.
Agreed that the other things you point out are dodgy but normal. I've never heard of any different experience with brokers in New York. If you want to avoid that, you have to find by-owner listings or engage with building management companies. Only seasoned renters have the luxury and experience to do that, so the MySpaces of the world typically prey on newcomers.
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I don't like MySpace, but a lot of these complaints don't have a lot to do with the company and more to do with naive new-to-NYC renters.
Complaint #2: Most realtors lie about location, but we all know how to use google don't we?
Complaint #5 is stupid. Does anyone really expect their broker to have to tell them how to turn on utilities? How hard is it to call ConEd and why do you need a realtor to tell you that?
Complaint #6 is also misguided. They flood Craigslist to edge out all other offers and make it seem like they hold the majority of the market. Obnoxious? Hell yeah. Targeting Out of Towners? NopeMy advice to all people moving into NYC, sublet first. I say only for 2-6 months. I don't think a year is required.
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I sublet when I first moved here. When I started looking for a more permanent place I was givin the following advice:
1) Walk the neighborhood you're interested in living and talk to people
2) Do NOT pay a broker. Ask supers, people in the neighborhood, and look for 'for rent' signs
3) Do pay attention to distance from the subway and legit grocery stores and laundry (this crossed Fort Green, Clinton Hill, and most of Bed Stuy off my list 7 years ago)I did meet with some no fee brokers, but I had the good luck of having plenty of friends here and knew Brooklyn fairly well when I moved here. A few tried to sell me on Crown Heights being Prospect Heights, but I called them on it and refused to work with them.
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I would like to add this little tidbit, to perhaps help those thinking of using this company:
MySpace and the management company they set us up with for our lease, together, owe us $11,000.00. Both took and refused to return deposits when we ended out lease after 1 year. They are liars and crooks - and I almost only write good reviews on Yelp. Steer clear, folks
From Yelp 11-13-12
http://www.yelp.com/biz/myspace-nyc-brooklyn#hrid:u8uSsxnaKsOgxB197mz3gA -
I have to take such stories with a grain of salt. We have no idea what justification they used to keep her deposit, how long the lease was, what condition they left the apartment in, or anything else. Also, who puts $11k down as a deposit?
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