This site is closed to new comments and posts.

Notice: This site uses cookies to function.
If you are not comfortable with cookies then please don't browse this website.

What to get instead of atrocious Verizon DSL? — Brooklynian

What to get instead of atrocious Verizon DSL?

sluggo
sluggo
edited November -1 in Park Slope

You guys always give such great advice! My BF runs his business from home, and since he's lost his internet/phone connection AGAIN--this is the second time in just a couple of weeks; last time it was out for days--he is more than ready to dump Verizon and their useless tech support.

He has DSL running off a landline. He wants to keep the landline so he has consistent service for the business phone, which is internet-based. He'd be willing to go to cable, but it's Time Warner in his neighborhood (the Slope)--not sure they're any more reliable. No Fios available. I hope this description makes sense.

What are his options? Thanks for your feedback!

Comments

  • the psycho-ologist
    the psycho-ologist

    I had Time Warner once upon a time and had very good internet service. I know that I endlessly streamed netflix while downloading other movies I wanted to keep and never had a problem. Now I have sucky Verizon dsl because its either that or Cablevision where I live. To me Cablevision is satan incarnate. So now I buy bootleg DVDs because well Verizons Dsl service is only marginally less crappy than Cablevision.

  • sluggo
    sluggo

    Funny, I had TW years ago, and it was spotty service; I had to constantly unplug and replug the modem when the connection went down-- that was their only solution for it. When I needed them to come out, they were really unreliable. Now I have Cablevision, and I think they're great! Almost never have an issue, the customer service people are lovely and helpful, and the rare occasion a service guy has to come, it's ASAP and they are never late. Go figure.

  • booklaw
    booklaw

    I have Time Warner Cable now, and am pretty happy with the service.

  • MOD
    MOD

    Had TW for years here, shitty spotty service, troubles every month (constantly for years) and switched to Verizon. Only 1 issue in the past 1 1/2 years -and it was resolved within a day. So there you go. Until FIOS comes we only have those 2 options to choose from...

  • slopeduder
    slopeduder

    I've had multiple issues with time warner internet and hate them with a passion, but once they actually FIXED my problem instead of giving me the runaround for months on end, its been solid. I think there's another thread around here detailing everyone's experiences.

    I'd assume if you sign up for business internet instead of residential you'd get a better level of service, but I could just be wishful thinking.

    I'd definitely give them a try over verizon DSL, I know that shi*t is painfully slow.

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In

Categories