MAYDAY Hardware on Washington

Subject: Mayday

It seems like the guy employs a lot of local kids to help out, and he definitely has some sort of OCD as far as explaining goes. But I've taken every home repair problem to him and he's helped me a good deal.

you may be right about his being a nice guy--and he has been helpful to me in the past too. but my last experience there involved his not only trying to sell me something i didn't need, but ripping me off when i tried to return it. however nice he may be to his employees or other customers, he lost one for good that day.

i dont want to add insult to injury but i am.. i promise you mayday is one of the most expensive hardware stores around. I rather go to franklin ave or flatbush ave any day. that informative guy you are talking about will talk nasty and very sarcastic to anybody on any given day. does not give back to the neighborhood at all never have for over 25 years(speaking from experience) smart enough to talk nice to those he picks and chooses trust me on that. hundreds of rude stories from the neighborhood stays in business that long only because of his great and convenient location nothing else

yeah, even if you took a car service from another hardware store, you would still be saving a lot of $$$ (and frustration).

I need a hardware store nearby that has a nice selection of paint , paint brushes/rollers , and mini-blinds.

If you really want to do a good deed for the neighborhood, we could band together and open a hardware store that would meet the needs of our neighborhood. The plus side of this is that we could put Mayday Hardware out of business. Hence Mayday would send a Mayday as it is going down.

We could sell better products at reasonable prices. Do you know why Jerry gets away with being a shenanigan? No competition.

He's a cheap, condescending, sleazy, and totally dishonest di_khead. He has no principles. To him everything is fair when it comes to making money. I've seen his staff perform repairs on equipment not yet sold. Instead of decreasing the price of the damaged item, they doctor it and sell it as a new item. If the customer purchases the item and returns it, he, Jerry, will not accept it. He'll tell the customer that it he/she may have damaged it.

If you don't want to put him out of business with a competing business, we can always make complaints to the Department of Consumer Affairs.

How about this...let's throw eggs at his windows.

Look, the guy is ruthless. Apparently he's been getting away with this kind of behavior for a long time. Imagine the ppl that have been here for years. Actually, many of the ppl that I spoke to don't bother with his store. They shop for their hardware elsewhere.

He sells crap too. He sells tools from a company that I never heard of. He must put stock into that company. You can't find a pump plier in that store by Channellock. He doesn't sell Klein Tools. He doesn't sell Ridgid pipe wrenches. You won't find Crescent wrenches in his store. He doesn't sell Hilti, Milwaukee, Bosch, Black and Decker, DeWalt, Ryobi, or Porter Cable power tools. He sells garbage at extremely inflated prices. Even his window shades are crap.

He penny pinches everything. Even when you think he gave you a break, he didn't.

You want to complain? Make a difference. Either band together and put this bum out of business or lodge a complaint against Mayday Hardware with the Department of Consumer Affairs.
On-line complaint form:

http://nyc.gov/html/dca/html/contact/contact_form.shtml

Printable complaint form:

http://nyc.gov/html/dca/downloads/pdf/complaintform.pdf

Source:

http://nyc.gov/html/dca/html/resources/forms.shtml

If you choose to do nothing but complain, he has you where he wants you. A terribly dissatisfied customer in limbo.

Take action. Don't let this guy get away with what he's doing to our neighborhood, preying on the unsuspecting. He's filth. What do you do with filth? Pick it up and discard it.

You want to go further? Print up a bunch of complaint forms and distribute them around the neighborhood. We can make a difference, but only if we unite as one voice.

Glad you found a better hardware supplier in the hood. Maybe what would work better for everyone outside of complaining to the Department of Consumer Affairs would be a general boycott of Mayday Hardware. I think that would drive the message home.

liftandcut wrote: I think a boycott would be more effective. He does get enough other business from local plumbers and contractors, but I don't think any of us will be screwed if we don't shop there. The dude even overcharges NYS sales tax. When he's called out on it, he makes some excuse about the lack of coin change in his drawer. The other thing is his incessant demand for the customer to provide exact change. He does that because he wants to keep all of the quarters in his register for the parking meter for his car.

What contractor would set foot in that place? He has no materials, no decent equipment, and the power tools are unknown brands that break after the first use. One day you should take trip to a real plumbing supply or electrical supplier. You'll see what the difference is. He makes his money strictly by purchasing cheap, crappy, garbage, and selling it for the top shelf dollar. He rarely takes returns. If something breaks in his store, he fixes it and sells it. He made his money on all the ppl that have lived here for years. As ppl stopped buying, the new and unsuspecting go in and purchase his garbage. The man should be run out of town without his pants.

The contractors that buy from him...you don't want them doing work for you. Any contractor that knows what they're doing would never buy from Mayday. Then again, there are those that don't know what they are doing and they have licenses.

I'm sorry that you have had to read so many of our negative opinions about Mayday. It truly is a shame, then, in light of how your father ran the store and what he did for the neighborhood. I wonder what made Jerry decide to run the business the way that he does? I have come to the conclusion that it is a personality flaw.