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Noisy neighbor: spoke w/ office, spoke in person, now what? — Brooklynian

Noisy neighbor: spoke w/ office, spoke in person, now what?

the_dude
edited November -1 in Park Slope
My wife and I are hoping to get suggestions from anyone who's maybe dealt with a similar situation...perhaps there's a suggestion we haven't tried.

We have a neighbor who lives above us who's exceedingly loud. We've rented for the better part of 10 years and know that noise, to some degree, is something you have to be prepared for. Unfortunately, this is out of the norm, and the worst we've had to deal with.

First off, he has hardwood floors with no carpeting (that we know of). That's not bad in and of itself, but he has cats. From what we can tell, either a) the floors are really thin or b) his cats are really heavy. We hear them...all day, and all night. Running to and fro on his floor, which is our ceiling. Okay, fine. He has cats, I guess we have to deal with that.

However, the thing that gets us the most is he comes home most every night between 12:30 and 1 am. We get up for work in the morning and this coincides with when we're going to bed. Once home, we have no idea what's going on up there, but to give you a point of reference in terms of noise level, it basically sounds like moving day, like someone's moving into the apartment above. Things drop, get slammed, things slide across the floor, etc. And this happens all the time. I won't say it happens every single night, but it wouldn't be an exaggeration to say it happens at least 4 nights out of a week. It's bewildering honestly. But mostly, it's just really loud.

We spoke with the leasing office/landlord's office. They suggested we try to handle it on our own by speaking with him. Okay. Fair enough and completely reasonable. So, we spoke with him face to face. He seemed genuinely sorry, but as my sitting here typing this might suggest, the noise has continued. Incessantly.

So, trying to be the good neighbors, we have resorted to turning a fan on every night for the better part of 8 months. Why? Because we're trying to be accommodating. We've used the background noise of the fan to help drown out the rumbling from above. This hasn't helped anyone but Con Edison. So, we're basically at our wits end. We don't want to be jerks, but we've come to realize that while we suck it up, we're making all the concessions and he's making none. That doesn't seem fair. He's going about his life, while ours is being constantly interrupted.

So, we've spoken with our landlord's office and we've spoken face to face, and yet we're still being driven crazy on a nightly basis between hearing his cats run up and down the apartment, and then his moving-day shenanigans.

Anyone else have any suggestions? Is this something we should just continue to put up with? Is it reasonable for us to have to climb out of bed, put on clothing and walk upstairs nightly at 1 am to make him aware, even after having already done so? Is there another alternative? Has anyone dealt with a similar situation, and if so, how did you handle it? We're just looking for advice. We want to be accommodating, but we also want a reasonably quiet living space. Thanks.

Comments

  • this sucks. but if you ever rent another place, always rent the top floor never have this problem.
  • Any building carpeting rules you can use to your advantage?

    Also: Talk to him again. Go up there right when he's making the noise. If I had to guess, he's probably out getting hammered every night and doesn't even know what the hell he's doing by the time he gets home.
  • armchair_warrior wrote: this sucks. but if you ever rent another place, always rent the top floor never have this problem.
    Uh uh. WRONG!!!!

    The noisiest neighbors that I ever had were when I lived on the top floor. I had the folks downstairs and the folks next door. We went from a gay male couple who had lots of sex next door and 3 frat guys downstairs to a couple who went back and forth between loud sex to battling next door and another battling couple downstairs. It was often like living in hell.
  • talk to him again. offer to split the price of a heavy sound-proofing mat for the room above your bedroom. (PM me for more details on this because i'm in the middle of a similar situation). keep kindly reminding him till you have to tell him you're calling the management office.

    i don't believe we should have to sleep below noise like this, it's just wrong.
  • Are you living in my apartment? No joke I have the same problem.
    1. Talking multiple times with tenant did no good
    2. Talking to slumlord/landlord did no good.
    3. So I 311'd his ass on multiple occasions for noise violations - animals left unattended that made noise, parties that made noise, etc.

    Eventually that seemed to work, and the noise has abated to a reasonable level.
  • Thanks for all of the replies everyone.

    Drano-
    No, I don't think there are any carpet rules. We didn't read anything in our lease about that (though we do have an area rug) so I guess it's not required. But I guess it can't hurt to check to make sure.

    brooklyn potter-
    This may be what we have to do...at least the talking part again. It's just unfortunate that, really, the only time we can catch him is late at night. We're on different schedules. The time we did get to talk to him was out of the ordinary in the sense that he was home at the time. As for the mat, the unfortunate thing is, while that would help the bedroom, the noise (both from cats and stomping) isn't limited to the bedroom. Rarely does a night go by that we can enjoy watching tv without hearing his cats run back and forth, back and forth. And that's in the living room. But, I guess it's worth a shot.

    Livetotravel-
    I don't know...maybe we do live in your apartment. :D
    I don't know if we want to go 311 yet. I mean, it's not like he's having parties or anything. Yet, the noise is loud and nearly nightly. It's a tough call. Glad it worked out for you though. Now if we could just get same results somehow.
  • You know, if he seemed genuinely sorry about the noise when you first talked to him, maybe he's just not getting it yet. See if you can pick a time at night when your landloard(?), and all of you can walk upstairs in his apt and your wife can be downstairs listening, vice versa. Maybe even the least amount of noise travels in your place. I mean, hearing cats run?? And it's really that loud? Anyways, this might give the guy a first hand hearing of what you guys go through. Would he agree to hear it through your ears?
  • Controlling the cats is going to be the hardest part because they do get frisky a couple of times a day and run around. The noise mainly comes from the paws scratching the floor. I have a female who does that but I'm very conscious and usually have rugs on some parts of the apartment. Just small area rugs here and there can control the noise. My downstairs neighbors have never complained.
  • You should get his phone number at least so you don't have to get dressed and go up there every time it happens.
  • The key is to figure out his makeup and find a balance. Some people (A-holes, mostly) will actually convince themsleves that they are not the problem and that you are an overly sensitive noise freak if you complain too often. You will need to deal with some noise, as it seems you have figured out - not much to be done about the cats if your building allows pets. But him being an inconsiderate douche at odd hours is something that can and should be addressed. I come home late (and, yeah, bombed) on occasion, and I'm pretty quiet - screwing with my downstairs neighbor adds nothing to my life experience. I've had 3 since I've lived in my current location and never gotten a complaint about noise.

    Forcing the issue a bit with my upstairs neighbors has helped my sleep, however - and we're good friends now.
  • Subject: Blare "Big Strong Boss" by the Swans at 5:55 AM

    It's unfortunate that the lease lacks a "must carpet floors" clause. Would it help if the guy took off his shoes?

    I once used a fan, earplugs, and Unisom to block out noise produced by the high-heeled people above who clacked around and moved furniture -- at least that's what it sounded like -- until 4 AM.

    I have little tolerance for noise and will go upstairs at 10 PM to ask my inconsiderate neighbors to pipe the hell down. They know that others in the building think they're loud, so they clam up with the first complaint.

    I pay good money to rent and am entitled to enjoy my apartment. It's not a matter of needing sleep. Sometimes I might be up myself at 2 AM, but I don't want to hear someone's loud, druken debate about which Dancing with the Stars contestant is best booming through the ceiling. I also don't want to hear high-heels smacking the floor any more than the bimbos above want to hear "Big Strong Boss" by the Swans at 5:55 AM. If you want to be a jerk, find out when your neighbor needs sleep most and blare this music:

    http://music.download.com/swans/3600-8622_32-100063124.html

    My previous neighbors in the same building have been dead silent, so I know that the people above could reduce noise if they did little things, like take their shoes off, speak instead of bark, and not drag furniture on bare floors, and slam doors throughout the night.
  • <<<No, I don't think there are any carpet rules>>>

    The " 80% of the floor must be covered" is pretty standard in NYC leases.
    I find it strange that its not in yours and suggest you really really look again.

    It is , generally, only enforced when one tenant is unable to achieve "peacable enjoyment" of their apt as a result of noisy upstairs neighbor. so basically Your situation is WHY the clause is still in "boilerplate" blumberg leases.

    Youve been asking nicely for 8 months - no ones in any hurry to reciprocate - unfortunately it seems your choice is to either leave , deal with it , or be significantly more assertive/aggresive.

    Like telling the landlord the guys so loud you cant sleep.
    since you cant sleep youre not performing well at your job,
    as a result , your having to take days off unnecesssarily and making less money.
    you might lose your job as a result !
    and if youre not making as much money or lose your job -
    how can you pay your rent ?

    obviously this road has potential pitfalls.
  • Metallica... 12:52am... speakers turned to the ceiling... volume turned to 11!
  • I have the same problem and have spoken once to neighbors. How does this sound as a letter?
    Dear Neighbors,
    I live below you in 2 and am requesting your help. I’m having a hard time sleeping due to the thin floor above and the sound of footsteps. I think one of you in particular tends to walk around with heavy steps and drop things on the floor, until late at night. I bought a very loud fan to drown out the sound but it doesn’t work – it sounds as if someone is walking around on my own floors.

    I would request that you be aware that someone is living below you and that the floors do not seem to absorb sound very well. I need to be up at 6am every morning. Last night was typical - I went to bed at 10.30 but was up until 1.30 due to the noise from your floor. If there is no other solution, perhaps you would consider a carpet or thicker carpet, as required by the lease.

    Thank you for reading this and for being considerate.
  • the standard leases i use for my tenants dont have the carpet clause. can someone paste it here. I'll add it to my future leases.

    nobody has ever complain to me about noise yet!!! hehe and i hope not.
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