deli on 5th and Carroll

I just want to open this by saying that this deli is great and I've stopped in every day for the last year that I've lived in the neighborhood, sometimes more than once, often late at night, for one thing or another. Both daytime and night time staff have always been pretty nice. Its not your typical bodega, they have a lot of healthier options, organic canned foods, nice cheeses , stuff like that. All of which really bums me out now, because I had such a bad experience there yesterday...

on Thursday night I stopped in on my way home to buy a pack of cigarettes. The cigs came sealed in cellophane as usual, but when I opened them the inside foil was ripped and there was a crumpled filter with no paper or tobacco at its end, in there with the rest of the pack. It was obviously a faulty pack that shouldn't have come off the line. But it was late and I thought well, no big deal, I'll just go back to the deli tomorrow and exchange it. I did go back, in the afternoon, and the guy behind the counter told me to come back at night to speak to the guy who had sold it to me. Which I did, and when I did, the man was incredibly rude, shook his hand in my face, and basically told me to f**k off.

This might seem nit picky, but come on. That guy knows me. He has seen me EVERY DAY for the last year. You can't exchange a lousy pack of cigarettes? So un neighborly. I've been in the service industry for years and that was bad service. They've got my eight dollars, but they no longer have my business. (At least until I break down and need something late at night.)

Just needed to vent ya'll. Thanks for reading.