My UPS Nightmare

Subject: UPS Nightmare..cont'd

Friday...I called UPS... was told an attempted delivery was made on Thursday at 7:30....whaaaa? I didn't hear my door bell ring. I was home and awake..seriously.....

I was told my package was at Maspeth Station.I had to pick it up before 5 p.m. Friday (err..today)

I rushed and left work early again to get to Maspeth. I arrive at aprox. 3:30 p.m. The line was out the door. People were screaming that they had been on line for an hour. Whaaa? Seriously..an hour!

- There was ONE guy working the pick up counter. He WENT to find a package 45 minutes ago. He came back to the window APPROX 3:48 p.m. gave the first person on line her claim slip back and said. "I'm off. I leave a 4 p.m. He said "Happy New Year "....and left us standing there.
There was no relief at the window.

- There were two people at the station processing outgoing packages...they didn't know who the person was who left...they didn't know who was in charge....they didn't know if relief was coming...