Rant about the mail
Comments
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Who knows maybe people need to start speaking up when they go there want to talk to the management and say You need more people in here. Maybe there is a number people can call. Now Christmas time its going to be extra crowded in there. I passed by it at noon today and it was packed. Instead of having the person who is in the Pick up Window there when no one is picking up move that person to a window to help people.
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glad to hear it's not just me.
i like our mail-carrier, he's pretty nice and doesn't screw up. but the rest of the local postal service? deeply sucky.
--i sent out a mailing, @300 letters. for luck i put them in different mail-boxes... all the ones from my brother's nabe, on plaza east, came back to me. and i don't mean came back to me as in they bounced back, i mean came back to me because THE POST OFFICE THOUGHT THEY WERE FOR ME, not from me. i went to van brunt and the woman was pretty nice, and crossed things out to route them differently because, somehow, my return address was too low on the envelope. all of those came back as well.
--the other day i went to van brunt @11 am to put about 7 pre-paid priority mail in the giant box for such things. two small packages into my task the handle thing jammed. i had to ask for help FOUR times, and each time they said they'd send someone out to open the box. it took 20 minutes. when i looked inside i saw why, because the box was already filled to the top.
--my birthday card, from my mom, took 3 weeks to get here. it was postmarked the day she sent it from jersey, and then had another postmark weeks later from brooklyn. this is not the first time, and i'm wondering where it was hanging out the whole time.
--i mailed a giant amount of checks to my bank for deposting @ thanksgiving. they've yet to arrive. -
brooklynpotter wrote:
This happens all the time! The concept of the self-service package mailer is so great, but then they don't empty out that package mailbox often enough, and it jams and becomes unusable. One time I was putting packages in that box as the worker was coming out to empty it, and he told me that it would be better if people would just stand in line to mail their packages, because the box fills up "too fast." Unbelievable.
--the other day i went to van brunt @11 am to put about 7 pre-paid priority mail in the giant box for such things. two small packages into my task the handle thing jammed. i had to ask for help FOUR times, and each time they said they'd send someone out to open the box. it took 20 minutes. when i looked inside i saw why, because the box was already filled to the top. -
Rose wrote:
and then when it jams you stand there looking like an idiot. and you have to go up to the counter, cut ahead of people (which some don't take to very kindly. one many was so nasty to me--even though i kept saying, "not cutting in line, just telling them the machine is broken!"--i almost kicked him.)
This happens all the time! The concept of the self-service package mailer is so great, but then they don't empty out that package mailbox often enough, and it jams and becomes unusable. One time I was putting packages in that box as the worker was coming out to empty it, and he told me that it would be better if people would just stand in line to mail their packages, because the box fills up "too fast." Unbelievable.
we need arnold diaz. and no, i'm not calling him this time. -
Paul did a favor for me unasked yesterday, yet another reason why he is the best. I'm going to give this thread to him with his gift today. I'm sure he knows he's the awsomest postman ever but this will still be nice to see. Shoot, maybe he'll show it to all the losers delivering your mail.
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three cheers for the little branch on PPW!! i have had no problems, thank goodness. the mail i deposit there for delivery actually goes in a timely fashion. they have never lost or damaged a package i've sent. the folks there are actually quite pleasant and efficient. it's a small space, and when there's a line you wait forever just like at any other branch, but knowing that my mail gets delivered and that the person i'm dealing with behind the counter actually seems to CARE about their job and the customer makes it worth every minute. i have had to deal with the Van Brunt office a few times since moving to the Slope, and not one exchange/transaction is what i would have called "pleasant". they really ought to be ashamed of themselves.
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Subject: Just today...
I ranted about the craptacular mail service in the Slope in a previous post. Here's what happened to us today...
* My wife waited 20 minutes in line at the 9th street PO (PO'ed, get it?) to pick up a pink slip package. She then waited 15 minutes while they looked for it. Wait for it ... wait for it ... wait for it ... that's right, they couldn't find it. They said they'd call her when they found it. Of course, the originating zip or address wasn't written on the slip, so we have no idea what it is.
* I came home to yet another mis-delivered Christmas card (our street address, wrong street). We got another one last week. And also last week, A HUGE BUNDLE of mail that was meant for many addressees at a building on 7th Avenue with the same street address (we're on a #'ed street). I hand-delivered the bundle to one of the businesses on the ground floor, because now, apparently, I'm a fucking mail carrier.
What a disaster. I've never seen anything like it (lived in W-Burg, Greenpoint & Sunnyside -- 15 years total). Should we organize a protest in front of the PO and get all of the local news stations there? Obviously, the complaints are getting delivered about as well as our mail. Maybe it's time for an angry mob. -
Wow, here's my 15 minutes of fame. After all I started this thread.
But wait! I'm going to leave the country for 10 days and have my mail
H E L D in the meantime. Good idea? Yes/no? You decide! I can't wait for the next excuse they're going to give me. -
Subject: Re: Just today...
Shinybeast wrote: What a disaster. I've never seen anything like it (lived in W-Burg, Greenpoint & Sunnyside -- 15 years total). Should we organize a protest in front of the PO and get all of the local news stations there? Obviously, the complaints are getting delivered about as well as our mail. Maybe it's time for an angry mob.
Yeah, I've lived in about a dozen different zip codes across 4 boroughs--not so fast, Staten Island--and I've never seen such crappy mail service as the one we get here in PS.
Oh, and have you ever seen these guys working the mailboxes of your building? I have. Remeber that ridiculously inept mailman from the John Cusack flick Better Off Dead? Ok, not as good as that guy.
I'm with Shinybeast on getting some press to spotlight the shenanigans. When my crazy neighbor goes over to 9th St and gives them hell they get their act together for a few weeks until inevitably they crap out again. Maybe it's time to bring out the big guns. -
Speaking of lost package pink slips, has anyone ever had luck with them? If I go to 9th street PO to pick up the package they can never find it and if I tape the slip to my door requesting that the mail carrier just dump it by my door without a signature nothing happens. 4 times now this has happened. Each time the package has been sent back to the sender. Complaining to 9th street does no good, complaining to the USPS does no good. I don't know who else to talk to.
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the only good experiences i have are with the PO on PPW. calvin, the manager, rocks. but, they're tiny and there's no place to drop-off pre-paid stuff.
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yeah , well now that they are buidling all these new condos, that means even a looooonger line in the post office with all the new people moving into the neighborhood.
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My magazine subscription always come late and the back pages of the magazine are SHREDDED 90% of the time, like they were caught in a machine.
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Ok going to the post office tomorrow, have to mail some small packages, I wonder if i should try and go early like 10am, if it will be crowded at that time?
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well went to the post office really early not that long of a line, but only 1 teller at that time lolol.
Did you hear someone was robbed in the post office, she left an evelope with money in it on the counter left i guess for a sec and someone took it. -
We have exactly the same problem. Either our mail is torn, dumped in a pile on the floor, or doesn't arrive at all. We went down to the post office on Atlantic Avenue to complain about our mail not arrivin for an entire week and was told that they lost the key to our building. So far two packages with birthday presents haven't arrived at all and my official bar admission certificate was bent in half.
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Subject: USPS forgetaboutit
I've had serious mail issues at 4 different addresses in Park Slope and Prospect Heights. Pieces of mail go missing about 8 or 10 times a year, and they are not stolen here in the building, they just never make it this far. And who'd want to steal my Dachshund Quarterly subscription bill anyway? We have one mail slot in the front door for all 4 apartments here, so when a replacement carrier is on route s/he usually just skips our building thinking that we don't provide mail access. Package slips are sometimes left, but not filled out, so we have no idea who the package is from or sometimes even who the package is for! Not once, but twice this sucker stood in line at that dreadful Stalinist PO on 9th Street for almost an hour last month, just to get yet another friggin' box of christmas cookies from a newly unearther aunt Martha in Whittier. Everytime I moved I made sure to fill out the proper forwarding cards, but it never really worked that well. Over 70% of my mail was still being delivered to my old address for about 6 months after my move, even after I spoke to the postmster and refiled the paperwork. And most of the time if you scratch out the old address and ask for the mail to be forwarded to a new address, the mail spends a few days or weeks floating about somewhere and then gets safely returned to the original and wrong address. Oh and I get tons of 1st class mail for an address with my street number, but one avenue away. So basically dealing with the USPO is hopeless. I finally got a PO Box, so at least I know have people who deal with packages, signing for letters and problems with service. And shipping out using UPS, FEDEX, DHL, etc. is usually about the same price or cheaper than USPS and they're certainly more reliable. Privatize! -
I had something shipped FedEx, and then once the package arrived in Brooklyn, FedEx passed my item on to the USPS. Doh! Look what happened:
Status: Mis-Shipped
Date Time Description Location
January 3, 2007 9:11 AM Mis-Shipped BROOKLYN, NY *
January 3, 2007 7:07 AM Arrival at Unit BROOKLYN,NY *
December 30, 2006 3:20 PM USPS Entry LEFFERTS, NY *
December 30, 2006 11:25 AM Electronic Shipping Info Received BROOKLYN, NY *
December 30, 2006 1:59 AM Sortation Center Departure EDISON, NJ
December 29, 2006 2:37 PM Sortation Center Arrival EDISON, NJ
December 29, 2006 9:48 AM Sortation Center Departure MARTINSBURG, WV
December 29, 2006 2:46 AM Sortation Center Arrival MARTINSBURG, WV
December 28, 2006 9:59 AM Sortation Center Departure EARTH CITY, MO
December 27, 2006 11:08 PM Sortation Center Arrival EARTH CITY, MO
December 27, 2006 5:30 PM Pickup MARION, IL
* indicates data from USPS -
Okay, so now they're returning a large percentage of my mail that was all addressed correctly--at least five things have been returned to sender claiming my address does not exist. WHAT THE FUCK?!
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To report problems at the 9th Street post office (the Van Brunt Post office)--
Community Board 6 has assigned Jill Ercolano to be the ongoing liasion for issues with the PO. She can be reached at 718-643-3027 x 202. Call quickly and provide specifics!
Good luck -
Subject: chinaski
just read bukowski's post office and then you will understand why the service sucks so bad. -
I've ordered a few things online lately, including several vintage items on eBay. Yesterday I got a postal slip for 2 packages. Went to the 9th St. P.O. today, and they could only find one. They said they'll call me if they find it. I am not filled with hope.
Meanwhile, I could hear one of the workers SCREAMING hysterically at someone ... this was the same woman who once lit into me so harshly and relentlessly I started crying, all because I'd allowed a woman to step up to her window in front of me to quickly ask her if she had a piece of tape. -
I've ordered a few things online lately, including several vintage items on eBay. Yesterday I got a postal slip for 2 packages. Went to the 9th St. P.O. today, and they could only find one. They said they'll call me if they find it. I am not filled with hope.
Meanwhile, I could hear one of the workers SCREAMING hysterically at someone ... this was the same woman who once lit into me so harshly and relentlessly I started crying, because I'd allowed a woman to step up to her window in front of me to quickly ask her if she had a piece of tape. -
I live in the garden apt. of a 4-unit brownstone, and much of the time the mail gets tossed through the gate outside my apt. instead of put in the mailboxes inside the main entrance upstairs. I have to sort everything and take my neighbors' mail upstairs. There doesn't seem to be any rhyme or reason to it -- it'll come through the gate for several weeks, then get put in the mailboxes for two days, then back to the gate. Or vice versa.
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Oh boy the 9th Street Post Office is without a doubt the worst. Whenever I see the pink slip in my mail box my heart sinks. It is so rare I show up there without a slow moving line or a slow moving worker behind the window. Are the workers there rejects from other post offices in the city? The post office at Grand Central runs like a dream.
My mail carrier who handles the bigger packages is very moody and mean. Sometimes he will drop a paacke at out mailbox, but there have been a few times when I have buzzed him in and he was literally screaming up the stairs for me to come down. He needs his meds. -
Oh dear.
As someone who just moved into the Neigbourhood and who orders tons of stuff online this doesnt paint a good picture.
Anyone know where UPS/FedEx stuff needs to be picked up if they cant get you at home? -
FedEx has an office off 3rd Ave. somewhere around 25th St., in an industrial park a good 10 minutes' walk from the subway. I had to go there to pick up a new cell phone because FedEx wouldn't redeliver it after 5 p.m. when somebody might actually be home from work. Don't know about UPS.
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UPS. Hooo boy. Unless you set up an account for package delivery with a local UPS Store ... the UPS warehouse for the Slope is in deepest East New York, almost near JFK. Way far away from any subway, or even a bus stop. UPS steadfast policy is signature for ALL packages.
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I've got my own personal horror story with the Times Plaza post office on Atlantic Ave & 4th Ave.
Everytime i'm in there, the line is overly long - mainly due to the simple fact that only 1 person is working behind the glass. One particular time the Automated Postal Machine was out of stamps and rather than fill it up with more, they made people stand on line to get stamps at one special window.
And dont get me started on the recurring times i've had to go to the P.O. to pick up a package because the mail person claims they attempted to deliver it but I know for a fact they didnt because I was home at the time. And on top of it, they dont even leave a notice - which if not for my obsessiveness for checking things on the internet, i'd never know the package was ever attempted for delivery in the first place.
I don't know what can be done but some sort of action should be taken against this consistent presence of laziness and lack of attention to detail by the staff at this particular postal establishment. -
Subject: Mail delivery has been terrible as long as we've been here
We frequently and repeatedly receive mail for other addresses. I've dropped misdelivered mail back in the street mailbox, only to have the same piece redelivered here! I've received mail for 5-6 different addresses in one delivery, it is rarely delivered before 5pm, and we have had money orders and checks - a check from the post office to replace the lost MO - go missing. A package that was clearly addressed to our number on East 2d Street was left here (plain old 2d St.). Lord knows how much of our own mail we aren't getting.
The satellite PO on 7th Avenue is awful, too. If 4 people are working, 2 windows are open. I have had the same piece of mail get different weights at different windows! And their philosophy seems to be "the customer is always wrong."
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