Why is it that when a mid-scale
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I remember shopping at the Macy's at 34th street during christmas season. Nightmarishly crowded. Plus, the $120 cashmere sweaters were all strewn about the floor. I'm sure no discount was offered.
I have always had a good experience at this Target at Atlantic Center, as well as the (former) Macy's at Atlantic Center, and the one on Fulton. Haven't been to the Times Square one in years.
The Pathmark is a different story, I don't know what it is, but the people waiting in line can't wait to erupt into argument.
The Circuit City is also reasonably pleasant.
I'm from upstate New York, and I don't find that stores here are worse in terms of service or rudeness of customers, in fact, since the stores tend to be smaller here, they are friendlier. The big box stores in my parents' retirement state, Tennessee, are not remarkably pleasant. I discovered soon after moving to NYC that those who are born and raised here tend to be super friendly, and the rest of us tend to want to embrace some sort of harsh, standoffish external attitude to cover up what we are really feeling, which is a bit of intimidation.
BTW, who is a person that is not "of color"? -
guestt wrote: BTW, who is a person that is not "of color"?
The few.
The fortunate.
The transparent. -
I'm sorta pinkish in the winter but brown up nicely during the summer.
Ba---dump! Don't forget to tip your waitress. We'll be here all week! -
Yeah, what is it with all of the arguing that goes on in the Atlantic Center Pathmark?? It's crazy. I hate it there. I don't like the employees or the shoppers. I hate myself for going there when I can't avoid it.
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sweet tea wrote: I can only add my shock that anyone has experienced good -- or even adequate -- customer service at that Target.
I absolutely agree. The Atlantic Target is horrific. I occasionally get a nice cashier, but overall, it is the worst Target I have ever been too. The shelves are always half bare, the selection is always picked over, the floor staff is usually unwilling or unable to help. I have been so Targets that are ridiculous nice, and this one definitely pales in comparison. It always appears that there are 1000 employees, yet no one can help.
Here is a visual representation: :shock: :shock: :shock:
It is so bad that I do most of my shopping from the local small stores. If only there were a Bargain Bazaar or Dee & Dee close to me, I would be set. And if I need something that I cannot get at my local hardware, plumbling or dollar like store, I tend to order online. I occassionally go to the Target, and I am reminded why I avoid it. -
too funny..I went to Target yesterday and my cashier said..right in front of me..."f them" refering to the Target "guests" waiting on line to pay for their purchases..she was speaking to two off duty colleagues (at least I assume they were colleagues)..lol
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Target and Pathmark are both really bad in terms of customer service... (Circuit City is just crowded, but never had bad service there, just sloooow service due to the crowds)... why would they install 30 cash regiters in Target or like 20 in Pathmark to only have 5 or 6 open at any given time, creating lines that snake all the way around hte store. Target never has anything in stock, and for it being a top performing store, they could make loads more if they stocked the store according to the volume of customers. Went once and the entire bathroom aisle was empty, everything sold out... I hate going there unless i need to. Unfortunately, despite the alway horrific service at pathmark, the Associateds on Myrtle and Waverly pale in comparison to product selection and variety. Anyone know what supermarket they're putting in near the navy yard?
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Talk about being out of stock... yesterday I went into Pathmark because it was one of the few supermarkets that were open... to buy chicken breasts... there were none... how is it possible to run out of chicken at a supermarket?
And as for Target, being out of stock all the time I blame on store management. I mean seriously at this point they totally know the inventory flow/ customer flow and should schedule deliveries and restocking accordingly.
I’ve been to Target during the day and had to say it was an extremely pleasant experience. The shelves were like 70% stocked. There were plenty of red shirts around to help answer all questions and keeping the place neat. Actual cashiers were open and working… miracles do happen I only waited on line for less than 5 minutes…
Again with the negative attitudes of the store clerks/cashiers at Target, again I blame management… train these kids in customer service skills… I mean they act like they are doing me a favor by checking me out. And seriously, management should be doing spot checks on the cashiers… I mean I don’t love my job all the time either, but you don’t hear me cursing my job… I am seriously I am just thankful I have one… Trust me if they had random spot checking… things would be a lot different…
If only there was a place to complain too… -
In management's defense, its job is to make the store as profitable as possible, and since the store is reportedly doing a booming business then they can't really be faulted. Overstocking represents a cost and so companies are willing to lose some potential sales in order to avoid having excess inventory. Ditto to spending more on training or paying more for better employees. The only reason for them to adjust this tradeoff would be the loss of customers to competitors, but guess what: Target has virtually no credible competitors in the area.
If you want to blame someone, blame the city council. I hear Walmart is seeking to open a store where the Albee Square Mall currently is. Expect the usual protesters and hysterical rhetoric; behind it all, Target and its horrible service will be laughing all the way to the bank.... -
isla wrote: It is so bad that I do most of my shopping from the local small stores.
Actually, that's not such a bad thing overall. -
FYI - there are never any chicken breasts at Pathmark. It's the norm. Even if you can rustle up one package of breasts, it costs $9 and it's orange and perdue and tastes like plastic. That's why I only buy my chicken breasts at the Greenmarket. The Dines Farms lady is really nice.
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A report from the hinterlands . . .
Carlton Banks wrote:
The fact of the matter is that any Target in the country is going to be a nightmare shopping experience during the Christmas season. It has nothing to do with where it's located.
I was in a midwestern Target the week before Xmas. Well-stocked and chaos free, it was a revelation.
The Macy's at Fulton Mall always sucked (okay from 20 years ago at least) compared to 34th St.
When I was working on my apt, I got used to driving to the Home Despot in Long Island. It was always a steady trudge towards the stock (like a toilet or something) that was never in stock in Queens and always in stock in Long Island. The store under the BQE was in order for about two seconds, then hellish. I fear for the longterm at the Bed-Stuy location...
My conclusion is that the management of these chains don't bother to do whatever it takes to keep these high-volume city stores in order. So far the Trader Joe's in Manhattan is keeping it together, so I think it's got to be a matter of management.FYI - there are never any chicken breasts at Pathmark. It's the norm. Even if you can rustle up one package of breasts, it costs $9 and it's orange and perdue and tastes like plastic. That's why I only buy my chicken breasts at the Greenmarket. The Dines Farms lady is really nice.
Go Greenmarket! -
pitu wrote: A report from the hinterlands . . .
Don't be shy!!! You were in MN - the home of Targetdom!
I was in a midwestern Target the week before Xmas. Well-stocked and chaos free, it was a revelation. -
WhyFi wrote: [quote=pitu]A report from the hinterlands . . .
Don't be shy!!! You were in MN - the home of Targetdom!
I was in a midwestern Target the week before Xmas. Well-stocked and chaos free, it was a revelation.
Yes MrMinnesotaLoyalist
I was in Minnesota with the in-laws. Am I not entitled to at least a private life? That *is* the one thing I expect in NYC...
:roll:
It's the trade-off for a poorly stocked big box store. I wish they kept the damn things zoned out of NYC . . .
(grumble grumble) -
Private life? Wha's that? :-s
Anyone paying attention would have known your whereabouts - you mentioned it in a thread weeks ago!
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I was in OfficeMax (the one next to the Pathmark) yesterday and had a terrific experience--good service, fast cashiers, nice people. Just wanted to drop a plug in for good service when it shows up!
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You gotta be kidding.
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About OfficeMax? Nope, not kidding. It was really great. I was shocked.
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