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how i feel RIGHT NOW about 311 — Brooklynian

how i feel RIGHT NOW about 311

brooklynpotter
edited November -1 in Park Slope
311 suck.

ok, seriously. because of the crazy upstair's neighbor, i finally broke down to call them @9. a very unfriendly woman took my complaint and was useless, and said they would come within 8 hours and i should call back after 8 hours if it wasn't resolved.

i made it very clear that i wanted the police to come to my apartment first to hear the noise, otherwise crazy would turn it down when they arrived.

the TV is still blasting, it is 1:25 am. i called 311 who told me the complaint was resolved and closed. they transferred me to the 72nd precinct where the person answering the phone was about as dumb as a piece of cheese.

essentially, they say they came, only the ones who came are already gone for the nght. and i told the dumb guy that there was no way they came because i'd have heard the buzzer, would have heard crazy screaming at them, would have heard the volume go down, then would have heard her screaming on the phone to someone about me.

dumb police guy told me that unless i had actually watched and not seen them come personally, that he was sure they had come. i asked him what i was supposed to do, he was useless.

so, essentially, the people at the NYC dept of mental health crisis centers were right, i should sell my apartment and move. because she is rent stabilized and rent subsized because of her illness. and she can fuck with me as much as she wants and get away with it.

and here i am, telling everyone to call 311. hah. 311 SUCK.
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Comments

  • call 911. if 311 isn't helping, you have every right to call 911. and yes, I know ppl will say that calling 911 for a noise complaint is a waste of resources, but you know what? if 311 is being useless and retarded, you have no other recourse. you pay taxes, you get service. there's no other number you can call right now.
  • only they will send me back to the 72nd precinct.

    and crazy keeps turning it on for 15 minutes, then off, then on, then off. are the police, if they come, supposed to sit with me in my bedroom?

    it could take an hour for them to come. i wanted to be in bed hours ago. i wanted to take a shower. now i'm wired and tired and need vodka and i'm about to cry. i've already emailed our attorney because i don't think this is going to be settled tonight, and i guess i will resolve myself to that and put my f'ing ear plugs in.
  • did you call 911? seriously, your lawyer will tell you to establish a record -- call 911 and 311 every 15 minutes or something.

    *hugs*
  • i'm putting in earplugs. i'm going to bed. i had two shots of vodka.

    and i've been documenting everything. and i'm going to have to go to landlord/tenant court with the crazy person, when half my board thinks i should just suck it up, and crazy person is going to counter that i am abusing her with "light" because i leave my bathroom light on at night. and she can't lie in her bed and stare peacefully at the sky because my light bothers her. and no, i am NOT turning it off.

    i'm just so f'ing angry. i've been a tenant, i've had shitty landlords, and i've always made sure i was a nice one. i know the laws favor the tenant... and even a tenant rights activist lawyer told me that my situation sucked and it was untenable. and i'm glad our country is such that we can't cart away loons and lock them up. but holy mother of god...
  • oh god this is so horrible and wrong.
  • yup, this falls into that abyss of the few unfair things that tat get caught in the crossfire of good laws protecting tenants and the disabled.
  • and, the best part is that both the moron at 311 and the dumb police guy kept asking why i wasn't calling the landlord. i AM the fucking landlord.
  • Don't forget that you are a tenant too, assuming this is a ccop that you own. Rent laws apply to you too including the warrant of habitability.
  • BrooklynJack wrote: Don't forget that you are a tenant too, assuming this is a ccop that you own. Rent laws apply to you too including the warrant of habitability.
    oh, i know this. i tossed and turned all night long thinking about this. but the uphill battle i'm about to go through is so hideous. which won't deter me, i swear, but i am filled with anger and dread.

    i don't f'ing want to do this. i just want her to turn down her tv. which, btw, isn't even blasting loud enough to shake the room. just loud enough for me to hear what she's watching. even in earplugs. it would be like three to four drops below where it is now. that's it.
  • god, this sucks. what a nightmare. you should definitely keep working with 311 or 911, and try to resolve the problem through your co-op if possible. in the short-term, i find white noise CDs to be helpful in blocking out even pretty severe noise. it's not going to solve the problem, but might help a lil. also, most pharmacies carry a brand of ear plugs called Makk (or something like that), which are silicone and mold right into your ear, which are pretty effective also.
  • ok, before i leave to go see my shrink, to waste a session talking about the crazy lady, i'll leave you with this anecdote of something she's done for two days straight:

    usually she is a hard walker,so i can hear her. for the past two mornings i have hear someone walk quietly into the middle of her living room, sit down, and let out GIANT loud farts. then get up and quietly walk away.

    i know this sounds insane, esp. topped with the fact that i am indeed going to see my shrink. but i am telling you as i live and breathe this has happened.

    and, surprise, the TV is on again.
  • Why not try to evict them? I know your chances or success are low, but at least you get to annoy them as much as they are annoying you. Make them misserable and make them spend money on a lawyer.
  • If you are the landlord, why not try evicting them? why rent to people like this?

    I know you say they are rent stabilized, but there are reasons for evicting rent stabilized people also, I have seen it done. Good luck.
  • Maybe a Public Enemy remake is in order:
    "Get up and get down, 311 is a joke in your town"
  • Wow -- that's all crazy. Some other ideas (admittedly, from the uncomfortable to the absurd):

    • buy her wireless headphones
    • persistence with 311/police
    • persistence with knocking at her door when noise is inappropriate
    • ripping down the ceiling and sound insulating
    • a handy broomstick
    • subwoofers attached to the ceiling (under a bedroom?)
  • rent stabilized, rent subsized because of health problems. she would have to physically harm one of us to get evicted. trust me, i have spoken with more lawyers than you can imagine.
  • brooklynpotter wrote: usually she is a hard walker,so i can hear her. for the past two mornings i have hear someone walk quietly into the middle of her living room, sit down, and let out GIANT loud farts. then get up and quietly walk away.
    I sympathize with your plight, but I'll be laughing at this part for a long time.

    If it helps, they're probably fake.
  • I am so frustrated for you brooklynpotter that I can hardly sit still. I know that doesn't help but I can totally sympathize with how maddening your situation is having experienced a similar situation in the past. I just don't get it. I mean what goes through your neighbor's mind? They just don't give a damn, do they?! If you've got the patience and endurance, make your neighbor's life miserable. I didn't have the nerve to do that and just gave up and moved out. I was also talking to my neighbor about this and they said that they bought some noise reduction gadget for their bedroom. Not sure exactly what it is but she says that it works. :cry:
    brooklynpotter wrote: i'm putting in earplugs. i'm going to bed. i had two shots of vodka.

    and i've been documenting everything. and i'm going to have to go to landlord/tenant court with the crazy person, when half my board thinks i should just suck it up, and crazy person is going to counter that i am abusing her with "light" because i leave my bathroom light on at night. and she can't lie in her bed and stare peacefully at the sky because my light bothers her. and no, i am NOT turning it off.

    i'm just so f'ing angry. i've been a tenant, i've had shitty landlords, and i've always made sure i was a nice one. i know the laws favor the tenant... and even a tenant rights activist lawyer told me that my situation sucked and it was untenable. and i'm glad our country is such that we can't cart away loons and lock them up. but holy mother of god...
  • Poke around for a copy of Metal Machine Music. You know the drill, position the speakers properly and and play it while you're out of the apartment - trust me, you won't want to be in the apartment while it's on. Don't BLAST it, we don't want to be blatant here, just a good healthy 5 or 6.

    Somebody will be by to pick her up after a week or two of this.

    OH! There's also an old record of Vincent Price telling a bunch of horror stories with sound effects. Checking...here:

    http://cgi.ebay.com/WITCHES-TALES-VINCENT-PRICE-HALLOWEEN-RECORD-LP-SEALED_W0QQitemZ110062100965QQihZ001QQcategoryZ306QQrdZ1QQssPageNameZWD1VQQcmdZViewItem

    You can get a copy with some honest wear for $10-15. Trust me, it's positively sublime.
  • 4 words.


    hire thugs break legs.
  • When I was a teen having loud parties, the neighbors called the cops who promptly appeared.
  • I feel bad for you. And if you move, I feel bad for whoever buys it.

    I've tried to block out TV with earplugs before - no go. They do OK with a lot of noise but for some reason TV comes straight through. Not sure about farting.
  • Subject: Bloomberg fine?

    I thought there was a huge fine if the cops come out on a noise complaint..... which is what keeps them from turning up the tv/radio/whatever again after the cops leave. I thougt this was one of Bloomberg's things....
  • well, one of the other owners came over to hear the noise today and she heard it and is getting back to the attorney. crazy neighbor's attorney is saying that crazy neighbor wants to come down and hear the noise herself. and, sorry, but she's not coming in the door. are you kidding me?

    and big guy, the earplug thing is dead on. blocks out everything but tv. i think it's the treble.

    i have had a lot to drink and am hoping on passing out on the sofa. because if i go back into the bedroom i'm going to scream and go insane.

    and fines? i don't think. so. cani fine her for ruinging my quality of life?
  • worse than usual bad typing = drunk drunk drunk
  • I knew I read it somewhere. This is the latests article I could find, so I am not sure where things currently stand....

    http://www.nytimes.com/2004/06/08/nyregion/08NOIS.html?ex=1402027200&en=a67aac58f6a01665&ei=5007&partner=USERLAND

    highlights:
    In an ambitious effort to bring succor to New Yorkers tortured by jackhammers, pounding music and the incessant jingles of ice cream trucks, the Bloomberg administration plans to overhaul the city's noise code for the first time in more than three decades, Mayor Michael R. Bloomberg said yesterday.

    Penalties for violations, which would not change, range from $45 to $25,000.

    "Complaints about noise are not frivolous," Mr. Bloomberg said. "Noise disturbs our sleep, prevents people from enjoying their time off work and too often leads to altercations when the police are called in. It can also produce serious hearing impairment, especially for those who work in noisy jobs."
  • I can relate to your plight. I had downstairs neighbors who CRANKED their surround sound system while watching movies. My bedroom sounded like an IMAX theater. I could hear everything: Guns firing, people yelling, cars screeching. Sometimes the floor would rumble to whole villages being blown up or something like that. Worst part is that this would happen only at night, around 2AM after I had already fallen asleep.

    I had an absentee landlord who couldn't do anything. I asked my neighbors nicely to turn the noise down the first DOZEN times. Every time the noise started I would become more and more frustrated. Eventually, I couldn't even fall asleep thinking the noise might start up any second. As the weeks went by I got more and more and pissed off and started to think truly malicious thoughts. I asked them again and again to turn it down. I left notes. Each time, they told me to mind my own business. They even claimed that I was intruding on their privacy for asking them to stop using the surround sound at night. They said they had a right to blast whatever noise they wanted and I had to live with it. After about two months of living in hell I finally did lose it. One night, when the noise started up at 2AM again, I kicked the floor so hard and for so long I thought it would break. I had entered a realm where there is a point of no return. The guy (it was a couple) ran upstairs and pounded my door. He yelled at me and told me flakes of ceiling were raining down all over his apt (it was one of those "popcorn" ceilings from the 60's). He threatened to "beat the living shit" out of me. I was actually so shook up from losing control and stamping the floor so hard that I apologized to him! I was scared of what I might do if I didnt control myself. Anyway, the next day they came upstairs and told me THEY couldn't live with people like ME as neighbors! The irony. Two weeks later they were gone.

    Okay, longer story than I thought. Seriously, before you move try buying her the wireless headphones as someone suggested. I know you're already past trying to be friendly and don't want to shell money out on this individual, but your running out of alternatives. If you can handle the possible consequences, the get even approach will allow you to vent at the very least. Its a slippery slope, though. I for one never want to feel like I could destroy someone again. Absurdly noisy neighbors have got to be one of the most annoying things in life. I wish you luck and peace.
  • I had neighbors for a little while who used to argue loudly at night, slamming doors, etc. The apartment had very thin walls.

    One night they started having really, and I mean really, really loud sex. We lived next door to each other on the third floor and you could hear this guy moaning all the way down in the lobby of the first floor. It literally went on for HOURS. I called the super the next day and politely told her that the next door neighbors made "too much noise at night". My lease clearly said something about noise and a habitable place to live, etc.

    SHE called the neighbors to tell them that there had been a complaint. Unfortunately for my next door neighbors (fortunately for me), the guy the woman was with turned out not to have been her husband. Another loud, noisy and violent fight ensued, the husband had a restraining order placed on him and they both moved out within the week.
  • wireless headphones is a fabulous idea... if you're giving them to a sane person. a delusional person who refuses to believe she's being loud and says i'm lying about being loud, who is afraid of the dark yet hates it when people have lights on in their windows, a person who won't wear earplugs herself to stop noise because she's afraid, literally, of monsters... this is not a woman who will wear headphones. thought she will likely wear a tin-foil hat.
  • Hmmm... how about leaving them for her with a note saying they are magic headphones, designed to protect her from monsters, as long as she uses them to watch tv? Hey, it might work!
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